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Jim Bone Kia

Santa Rosa, CA

Overview
Reviews
Vehicles
4.5
224 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing! If you don't see what you are looking for send us an email. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff just give us a call at 707-888-260-2803 or better yetcome visit us at 1255 Santa Rosa Ave. Santa Rosa CA. 95404 on the Original Automobile Row!
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1255 Santa Rosa Ave

Santa Rosa, CA

95404

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Showing 224 reviews

March 10, 2026

Very happy with service department and Jim Bone Kia. Treated me very well and explained service detais More

by RLINDGRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not remember name of employees. Young lady and an older man.
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Mar 10, 2026 -

Jim Bone Kia responded

So glad you felt well cared for and that our service department clearly explained the work on your Kia Sorento. We appreciate your feedback and look forward to assisting you again.

March 10, 2026

Fabulous Adrian Rodrigues helped us with our purchase. He educated us about all the features of our Kia and delivered the vehicle More

by hellamerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian rodreigus
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Mar 10, 2026 -

Jim Bone Kia responded

It’s great to hear our team explained every feature of your Kia Niro and ensured a smooth delivery. Thank you for the five-star feedback. Let us know if you have any more questions.

March 09, 2026

Super friendly and our salesman Adrian was so kind and knowledgeable! Working with him and Thomas Perry was a breeze. More

by ssilva3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, Thomas Perry
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Mar 09, 2026 -

Jim Bone Kia responded

It’s wonderful to hear our sales team made bringing home your new Kia Telluride so smooth and welcoming. Thank you for the five-star review, and enjoy every mile in your Telluride.

March 09, 2026

The service is friendly and efficient. The lounge area is clean, comfortable and easy to hang out there if you need to wait while your car is being serviced. Good communication before an More

by MMITCHELL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t know names
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Mar 09, 2026 -

Jim Bone Kia responded

It’s wonderful to hear our team offered friendly, efficient service and that the lounge area felt comfortable and clean. We’re glad the updates before and after service helped you understand the work on your Kia. Thank you for sharing your feedback.

March 08, 2026

We enjoy working with Nicole, she is the reason we keep coming back to Jim Bone for service. More

by JGARNERHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Hamilton
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Mar 08, 2026 -

Jim Bone Kia responded

We’re thrilled to hear that our team makes your Kia Soul service visits so positive. Your loyalty means a lot, and we look forward to welcoming you back for your next appointment.

March 06, 2026

The service writer was helpful, empathetic and communicative. The work done was thorough and correct. When the work was completed there was a staff mix-up and several of us waiting for our cars More

by foggyrobs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
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Mar 11, 2026 -

Jim Bone Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 11, 2026 -

Jim Bone Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 06, 2026

Steven was an amazing help. Love Kia even more now!! Steven needs To be promoted. More

by JILL.MCDONALD.DESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Mar 06, 2026 -

Jim Bone Kia responded

We’re thrilled to receive your five-star rating and to hear how well your Kia Soul was cared for. It’s great to know our service team provided such outstanding assistance. Thank you for sharing your feedback and for choosing us.

March 05, 2026

Jim Bone KIA delivered excellent customer service - personnel were friendly, knowledgeable, thorough and professional. I recommend. More

by katherine.parkerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloki
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Mar 05, 2026 -

Jim Bone Kia responded

Thank you for highlighting our friendly, knowledgeable and professional team while servicing your Kia Sportage Hybrid. We appreciate your recommendation and five-star rating. We’re here whenever you need assistance with your Kia.

March 04, 2026

Stephen was courteous and professional. I appreciated his time in explaining the recommendations and costs thoroughly. More

by RACHEL_KELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Archer
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Mar 04, 2026 -

Jim Bone Kia responded

It’s wonderful to hear our service team took the time to explain each recommendation and cost clearly. We’re glad their professional approach made a difference during your Kia Niro visit. Thanks for trusting us with your service needs.

March 03, 2026

This was my first experience with the service department. Was greeted politely. The photo around the car was a surprise. I'm satisfied. More

by elmbmh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alohi
Report | Print
Mar 03, 2026 -

Jim Bone Kia responded

It’s wonderful to hear your first service visit made a positive impression. We’re glad the friendly welcome and photo inspection were a nice surprise. Thank you for trusting us with your Kia.

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