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4,253 Reviews of Jim Butler Chevrolet - Service Center
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May 19, 2023
Everyone at Jim Butler was very helpful and courteous, and Jay was very patient with all my questions and helped me get the car I wanted! and Jay was very patient with all my questions and helped me get the car I wanted! More
by laurenwolf08
Verified Customer
May 19, 2023
I purchased new Toyo Open Road A/T3 tires for my Trail Boss, service installed them the next day after they arrived. They are much quieter than original Duratracs. Boss, service installed them the next day after they arrived. They are much quieter than original Duratracs. More
by greg.a.jansen
Employees Worked With
May 19, 2023
I felt really comfortable with the service I got everything went smoothly. Thanks for all the help everything went smoothly. Thanks for all the help More
by MARCELLAMALLOY
May 18, 2023
Sales rep Brian Reese was very helpful and would constantly follow up to see we were getting what we were looking for constantly follow up to see we were getting what we were looking for More
by JEFFSAFRIET
May 18, 2023
I was greated with a smile and my vehicle was taken care of with no issues. The waiting room was clean and stocked with refreshments. I will be returning for my future oil changes thank you. of with no issues. The waiting room was clean and stocked with refreshments. I will be returning for my future oil changes thank you. More
by patriciahensler
May 17, 2023
I waited over two hours for an oil change and tire rotation with an appointment that I made almost two weeks in advance. Finally, the person I worked with never told me the cost of the services until rotation with an appointment that I made almost two weeks in advance. Finally, the person I worked with never told me the cost of the services until I got to the payment window and was surprised that an oil change and tire rotation cost $124. More
by dixta19
Employees Worked With
Bill
May 17, 2023
I was disappointed in my wait time. I think when someone calls in to make and regular appointment they should be told what other regular things need to be done. I also had to back in tw I think when someone calls in to make and regular appointment they should be told what other regular things need to be done. I also had to back in twice after I was ready to leave because one thing was messed up on my dashboard and a new sticker for next pool change was not put on, More
by lmjmbm
Employees Worked With
Bill Timmons
May 17, 2023
Oil change and tire rotation was a good experience without any issues. This sentence is extra to get my review above 15 words. without any issues. This sentence is extra to get my review above 15 words. More
by dlmhuggans
May 17, 2023
Every service takes to long3hours to wait for oil change, tire rotation and front end alignment tire rotation and front end alignment More
by camma59rata
May 17, 2023
Excellent customer service! My Wait time was approx. 4hrs which I was informed of prior to making the appt. My Service Manager got my car done in 2 1/2 hrs - extremely impress My Wait time was approx. 4hrs which I was informed of prior to making the appt. My Service Manager got my car done in 2 1/2 hrs - extremely impressed! This is the 2nd vehicle I have purchased from Jim Butler in Fenton and I wouldn't go anywhere else. Thank you for caring about your Customers! More
by atnj41
