Jim Butler Chevrolet - Service Center

My experience with the Service Dept. has always be SUPER.the sale of an auto is the easy part, in any business its a relationship that keeps customers coming back has always be SUPER.the sale of an auto is the easy part, in any business its a relationship that keeps customers coming back More

Have always had good service with dealership until last time but they did make it right and went above and beyond to fix it time but they did make it right and went above and beyond to fix it More

Thanks to everyone for the help (and patience) when I need it. The service team at Butler is excellent. need it. The service team at Butler is excellent. More

Took my car in for service to fix excessive road noise and they said there was nothing they could do. If they would have their body shop look at it they might find the problem. Will look into Lemon law to and they said there was nothing they could do. If they would have their body shop look at it they might find the problem. Will look into Lemon law to resolve. I can't stand the road noise. More

Very friendly and welcoming atmosphere. It was my first time there and I was very impressed! Would definitely recommend Jim Butler Chevrolet! It was my first time there and I was very impressed! Would definitely recommend Jim Butler Chevrolet! More

waited 3 weeks for a appointment. When I showed up Advisor said it would take a couple of days. 2 Days later on Friday I called and the advisor said they would not get to it until Mon When I showed up Advisor said it would take a couple of days. 2 Days later on Friday I called and the advisor said they would not get to it until Monday or Tuesdoy. and he would get me a rental car. When I finally Picked up the car on Wednesday They said the problem was from rodents chewing wires. Was ok with paying bill but then they charged me for the rental they gave me because they were taking so long. Should have told me in the begining that I would have to pay for the rental. If i would have known would not have taken it. Won't be Going back. More

Had my truck sitting in the lot for 8 days before even touching it. Diagnosed as a “software update” that was causing my transmission to act up, but when asked if I could do the update myself, the answer touching it. Diagnosed as a “software update” that was causing my transmission to act up, but when asked if I could do the update myself, the answer was not unless I had the special tools which means I spent $380 for a software update that meant I was out of using my truck (which I use for work) for 8 days for a 30 min software update. More

Jim Butler has always taken care of the servicing of my car with speed and accuracey. I am always impressed with the service crew and staff. I love that there are women employed in automotive roles and ser car with speed and accuracey. I am always impressed with the service crew and staff. I love that there are women employed in automotive roles and servicing. More

Jim Butler Chevrolet thoroughly impressed me. Adnan was great sales person to deal with. Service Dept was awesome to work with as well getting dealer added items installed. Adnan was great sales person to deal with. Service Dept was awesome to work with as well getting dealer added items installed. More

My lug nuts and right front passenger wheel were scratched and grooved. Had to find issue on my own no one mentioned to me and there is no way the personnel who preformed my vehicle service. I wil scratched and grooved. Had to find issue on my own no one mentioned to me and there is no way the personnel who preformed my vehicle service. I will not be returning unless it is for warranty work. Very disappointed. More