Very good work and friendly staff.
I would refer this service to friends and family
I would refer this service to friends and family
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by laurahicks125
Verified Customer
Verified Customer
Service Price Transparency
Staff is always friendly and helpful and they really keep
you updated from start to finish.
you updated from start to finish.
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by leftylg_2000
Verified Customer
Verified Customer
Service Price Transparency
Apr 23, 2026 -
Jim Butler Chevrolet responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
I always enjoy getting my car serviced at this location.
The service is consistently great, and the staff is friendly and professional. Even though it’s a little farther for me to drive, it’s absolutely wor
The service is consistently great, and the staff is friendly and professional. Even though it’s a little farther for me to drive, it’s absolutely worth it every time. Highly recommend!
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by Rebecca A.
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Jim Butler Chevrolet responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Everything went smoothly, and the car was done exactly on
time that I was told
time that I was told
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by craven69
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Jim Butler Chevrolet responded
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.
Had my first service completed on my new truck and
everything was completed to satisfaction
everything was completed to satisfaction
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by duckcutter77
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Jim Butler Chevrolet responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
I don’t feel like they heard my concerns about my issue.
Brought my key fobs in because one wasn’t working at all and one was working halfway. Informed that I had changed the battery and that was not the is
Brought my key fobs in because one wasn’t working at all and one was working halfway. Informed that I had changed the battery and that was not the issue. They changed the battery and sent me home. The next day, one of my key fobs was not working again. Now I have to make a new appointment to bring it in again which is an onconvenience to say the least.
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by robinschultz38
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2026 -
Jim Butler Chevrolet responded
We’re sorry to hear about your experience and apologize for the inconvenience this caused. We understand how frustrating it is to return for the same issue after explaining the battery was not the problem. We’d like the chance to make this right—please contact our Service Manager directly at 314-274-1687 so we can properly address your concern.
Apr 17, 2026 -
robinschultz38 responded
Had another appointment scheduled for Monday at 9:15 am to address same issue and requested rental which was confirmed. Today I received text reminding me of my drop off appointment and I responded to ask to confirm my rental and they told me there would not be a rental available and then tried to tell me a rental wasnt requested with the booking. I sent the a screen shot of my confirmation including the rental. The person went to check again and confirmed they would not have a rental for me. I cancelled my appointment and will take my business elsewhere. And make sure all my friends know that Jim Butler is the worst place to purchase a car and will not honor promises made.
Friendly, knowledgable people,, fast service, clean
waiting area, no pressure to buy things i didnt want.
waiting area, no pressure to buy things i didnt want.
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by mrinnocent
Service Price Transparency
Apr 07, 2026 -
Jim Butler Chevrolet responded
It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Our Salesman Rodney was very professional and kind
throughout the entire purchase. Also the finance person Stacey was very thorough and explained the credit process well. We'll definitely recommend Ji
throughout the entire purchase. Also the finance person Stacey was very thorough and explained the credit process well. We'll definitely recommend Jim Butler too family and friends.
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by astacy7
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2026 -
Jim Butler Chevrolet responded
Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Brought my 2019 chevy Malibu in for maintenance service
today. Dropped it off before the dealership opened and they called to confirm my requested service. They completed the service I requested and had my
today. Dropped it off before the dealership opened and they called to confirm my requested service. They completed the service I requested and had my car ready when they said it would be.
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by chris.kost
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2026 -
Jim Butler Chevrolet responded
Thank you for sharing your experience with us! We’re glad to hear that dropping off your Malibu was convenient, that our team confirmed your requested service promptly, and that your vehicle was ready right when we promised.
We appreciate you trusting us with your maintenance needs and look forward to serving you again in the future!
I am very pleased with the service I get at Jim Butler
Chevrolet. I have no complaints whatsoever.
Chevrolet. I have no complaints whatsoever.
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by hickscmichael
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2026 -
Jim Butler Chevrolet responded
Thank you so much for your kind words! We’re thrilled to hear that you’re very pleased with the service you receive at Jim Butler Chevrolet. Knowing you have no complaints truly means a lot to our team. We appreciate your trust and look forward to continuing to provide you with excellent service every visit!