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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,281 Reviews
Call Service Center (636) 349-3222

4,281 Reviews of Jim Butler Chevrolet - Service Center

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February 18, 2023

Staff were polite and helpful. Wasn’t sure where to go at first after driving in the bay. More

by schneider5001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

February 18, 2023

vehicle was finished as promised. they always call before they do anything so that's good. More

by fswright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton, Service
Report | Print
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 17, 2023

This here place is a blessing I ask that all of their employees be blessed and have favor with Jesus and that they may continuously show favor to their customers #IDareYou2TryThem🙏🏽 More

by CUMARAWILLIS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Report | Print
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 17, 2023

Time will tell. Difficult problem to repair. Butler staff was exceptional. I rely on them to be like family. Your company image is good. Let’s keep it that way. More

by jal555
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 16, 2023

Prices never end up being the same as advertised. $8 for oil disposal ????? Always a catch and always a hidden fee for something or another. Not much different than any other car dealer More

by Jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for taking the time to leave us this information about your recent visit. Take care!

February 16, 2023

Service advisor Wyatt Alley needs a raise. Best customer service I've ever dealt with. More

by jsloan13333
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Alley
Report | Print
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

February 16, 2023

Pleasant customer service and clean environment is always A+++ to me. I always return with a smile. More

by WOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill that works with Kim Hausmann
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 15, 2023

Just disappointed that a scheduled oil change has a 2 hour+ wait. Service advisor was friendly More

by mnelson1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know about your visit. Your appointment time is set aside for you to speak with your advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits in line for the next appropriate service technician. We are diligently working to improve on our customer wait times and we hope that our efforts are evident in future visits.

February 15, 2023

Beyond impressed! I have a new car again after the detailing I had done. They also let me know I needed new tires so I am getting those today. More

by kimberlyautry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of my service guy
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2023

Great service department, Great service department, Great customer service, Great customer service, Great customer service. More

by boblogr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weltig
Report | Print
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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