Jim Butler Chevrolet - Service Center

Made an appointment 2 weeks in advance, dropped truck off a few minutes before appointment time. Truck sat the rest of the week (4 days) without ever even being looked at. I picked it up Friday night and off a few minutes before appointment time. Truck sat the rest of the week (4 days) without ever even being looked at. I picked it up Friday night and I will never use this Service department again. This is not the first issue with this service department, but I tried to give them the benefit of the doubt. Not anymore… More

Had an issue with car purchased there - car not driveable. Called them Nov 30 - they set up “appointment” for Monday Dec 12. Unable to have car looked at the entire week of Dec 12 despite escalat driveable. Called them Nov 30 - they set up “appointment” for Monday Dec 12. Unable to have car looked at the entire week of Dec 12 despite escalation to service manager. They are unapologetic about delays. After 600 in rental car fees - went and retrieved car from lot on Dec 18 to have serviced elsewhere. They have absolutely lost my business. More

They did awesome fixing my car and it’s a lot better then before. I’m happy with it before. I’m happy with it More

Amazing dealership with first class people. They were very patient and accommodating to my needs. They were very patient and accommodating to my needs. More

Professional yet caring. From the time you enter all employees went out their way to reduce the stress. From the time you enter all employees went out their way to reduce the stress. More

I have bought 10 trucks from Jim Butler and have placed 100 down towards an EV when they come available. 100 down towards an EV when they come available. More

Thank you for taking care of me the way you do. 30+ years a Butler customer. Happy holidays to everyone!! 30+ years a Butler customer. Happy holidays to everyone!! More

The people working at Jim Butler Chevy, whether in service, sales, operations, accounting - are all awesome folks. All very polite and always ask how I’m doing and they all are terrific at their jobs. service, sales, operations, accounting - are all awesome folks. All very polite and always ask how I’m doing and they all are terrific at their jobs. My interactions are always great at Jim Butler Chevy! More

Helpful and Friendly - Service didn't put my dash console settings back the way I had them, was pain looking it up to figure it out! Cleaning spray was all over my windshield inside as well, but cleaned her settings back the way I had them, was pain looking it up to figure it out! Cleaning spray was all over my windshield inside as well, but cleaned her up very nice other than that. More

Great place for service and all of my car purchasing experiences have been great! Will continue to visit Jim Butler. experiences have been great! Will continue to visit Jim Butler. More