4,287 Reviews of Jim Butler Chevrolet - Service Center
All I can say is the service department always provide the best customer service and repair service I've ever experienced. A special thanks to Kim Hausman and Tim Rhame. the best customer service and repair service I've ever experienced. A special thanks to Kim Hausman and Tim Rhame. More
Always a pleasure to work with Kim. Sometimes not happy with the time it takes to get things done but Kim always makes it better Sometimes not happy with the time it takes to get things done but Kim always makes it better More
Received courteous and reliable service. The process was fully explained and everyone performed admirably. Was great full for the coupon. The process was fully explained and everyone performed admirably. Was great full for the coupon. More
Almost $100 for a oil change! When their sister dealership Jim Butler Kia charges half that! With free tire rotation. I only came because Jim Butler Kia was booked until end of When their sister dealership Jim Butler Kia charges half that! With free tire rotation. I only came because Jim Butler Kia was booked until end of January, and I needed a oul change. Better look else were next time glad I sold my chevy sonic for my sorento Jim butler Kia has way better options Jim butler Chevy should take notes from their sister dealership. Never coming back you are a rip off Chevy. More
9 month old 2023 2500 HD, 4x4 system will not engage, dealer had the truck for 6 days to diagnosis, didn't happen, had to pull the truck as it was needed for business use. Paid extra for 4x4 on the truck dealer had the truck for 6 days to diagnosis, didn't happen, had to pull the truck as it was needed for business use. Paid extra for 4x4 on the truck, middle of winter and it doesn't work. Expensive truck and lack of solutions for warranty work. More
I am always happy with Jim Butler. That is why I keep coming back and have done so for about 23 years. That is why I keep coming back and have done so for about 23 years. More
2 1/2 HOUR OIL CHANGE NEVER AGAIN. MY PERSONAL ADVISOR, NEVER SAW HIM AGAIN. BOUGHT TWO NEW TRUCKS FROM YOU TIME TO LOOK ELSEWHERE. MY PERSONAL ADVISOR, NEVER SAW HIM AGAIN. BOUGHT TWO NEW TRUCKS FROM YOU TIME TO LOOK ELSEWHERE. More
I'm very pleased with your Jim Butler team ! ! I'm also very pleased with my 2021 jim Butler Tahoe. Its the best one i have every owned. However I'm disappointed that tire rotation is no longer ! I'm also very pleased with my 2021 jim Butler Tahoe. Its the best one i have every owned. However I'm disappointed that tire rotation is no longer included your oil change package. Respectfully Jim AuBuchon More
Due to your recent price increase on oil changes I decided to do my own. (I have been doing my own oil changes for over 50 years ) the last oil change was done at Jim Butler. They installed the oil fi decided to do my own. (I have been doing my own oil changes for over 50 years ) the last oil change was done at Jim Butler. They installed the oil filter so tight I couldn't remove it without damaging it. I called Zac and he said they would do it. I took the truck to your shop and they completed the oil change at no charge to me. They told me that it took a big tool to remove the old oil filter. This is not the first problem I've had from your oil change techs. Please provide better training for them and someone to oversee their work. More
If you are buying a vehicle, definitely choose Caleb Varney at Jim Butler Chevrolet! Outstanding buying experience! Varney at Jim Butler Chevrolet! Outstanding buying experience! More