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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,255 Reviews
Call Service Center (636) 349-3222

4,255 Reviews of Jim Butler Chevrolet - Service Center

Sort by
October 04, 2022

Kim was extremely helpful. She got us in a rental vehicle right away; then when the part was on back order she went out of her way to get us a rental extension so we wouldn't m More

by michelleh63026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
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Oct 04, 2022 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!

October 04, 2022

Everyone is helpful, kind and courteous. I am very pleased with the service I received. More

by mimibeckyb56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. Until the next time we meet, take care!

October 04, 2022

Great delearship to have your car worked on by top notch machanincs I recognize Jim Buttler Chevrolet Service department More

by mikewamble55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Report | Print
Oct 05, 2022 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 03, 2022

It was as promised. Two day service. Not a long line to check in. Amen More

by tjadkins421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. We look forward to your next visit! Take care!

October 03, 2022

Good job and good service. Appointment time made in good speed and wait time was well advised. Courtesy driver was available and courteous. More

by jal555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

October 03, 2022

Quick, efficient, friendly service, nice waiting room, thats all I need to say. Thank you. More

by jchristen3016
Recommend Dealer
Yes
Employees Worked With
I didn’t get any names
Report | Print
Oct 04, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2022

Tire sensor on one of tires not working after being pick up,this is due to tire being drop to ground to hard on side More

by RICKHOLDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. Our records indicate that our tech noticed that your driver rear pressure monitor was inoperable during your visit and when your service advisor, Kim reached out to you about this repair you declined because you have a warranty at Walmart. If you would like to further discuss or have have further questions please reach out to me directly at toden@jimbutlerchevrolet.com.

October 01, 2022

I thank everyone of the Butler service team for working though all the issues I have. Requires a lot of patience, understanding, and communications. You are the best team I have ever worked with!!! More

by brandel578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Jim Butler Chevrolet responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Oct 06, 2022 -

Jim Butler Chevrolet responded

Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2022

Once we were at the dealership, everything went smooth. I am happy with my purchase. More

by Poetik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Steele
Report | Print
Oct 04, 2022 -

Jim Butler Chevrolet responded

Hello, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Oct 06, 2022 -

Jim Butler Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2022

Everything worked out great as this was the first oil change for my new vehicle. More

by SCHRADERSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Jim Butler Chevrolet responded

Hi, we are so pleased you enjoyed your visit to Jim Butler Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Oct 06, 2022 -

Jim Butler Chevrolet responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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