Jim Butler Chevrolet - Service Center

Honesty, accuracy, and respect seem to be the anchors of service between Service Advisors and customers. We have all of our vehicles serviced at Jim Butler Chevrolet because they do it "right the first tim service between Service Advisors and customers. We have all of our vehicles serviced at Jim Butler Chevrolet because they do it "right the first time." More

For the first time since Covid shutdowns, things went quick and the customer service was excellent. Even during those hard times (before and since as well), Bill has always been top notch. He communicate quick and the customer service was excellent. Even during those hard times (before and since as well), Bill has always been top notch. He communicates well and makes things run smoothly. More

Kayla was exceptional as well as the technician Anthony who worked through a very complex problem with the vehicle. Most of all, Kayla was excellent in communicating and showed empathy as to the inconven who worked through a very complex problem with the vehicle. Most of all, Kayla was excellent in communicating and showed empathy as to the inconvenience this situation was causing me…minimizing my inconvenience as best she could. Job well done! More

Nice dealership do deal wit. Before performing any work ask customer before starting and are clear on what needs to be done. Before performing any work ask customer before starting and are clear on what needs to be done. More

service was provided and completed in a timely manner. Pick up service was great also. Pick up service was great also. More

Great customer service and always keeps me updated on progress on work done on car. Mechanics do a Great job on servicing and fixing car right the 1st time! Highly recommend progress on work done on car. Mechanics do a Great job on servicing and fixing car right the 1st time! Highly recommend More

Service writer and service experince were good for sure. Really prompt and kept me well informed of when I would see my car back. Picked up the car and the check engine light came on within 2 hours of leav Really prompt and kept me well informed of when I would see my car back. Picked up the car and the check engine light came on within 2 hours of leaving the paking lot. Maybe its just the car but I dont think so-- More

This was not a great experience, my truck was there for a month due to what I was told an issues as to who was paying for the repair. The only time I was given an update was when I called. month due to what I was told an issues as to who was paying for the repair. The only time I was given an update was when I called. More

Brought my car in for oil change and tire rotation. Waited 90 minutes and the dealer honored a competitors coupon. But when I drove away I noticed my engine light was on and no one in the service dep Waited 90 minutes and the dealer honored a competitors coupon. But when I drove away I noticed my engine light was on and no one in the service dept mentioned that. You would think they/someone would be concerned and bring that to my attention. So now I have to make another appt. More

Excellent service. They do a wonderful job and take good care of you. Highly recommend their services. They do a wonderful job and take good care of you. Highly recommend their services. More