4,291 Reviews of Jim Butler Chevrolet - Service Center
This was not a great experience, my truck was there for a month due to what I was told an issues as to who was paying for the repair. The only time I was given an update was when I called. month due to what I was told an issues as to who was paying for the repair. The only time I was given an update was when I called. More
Brought my car in for oil change and tire rotation. Waited 90 minutes and the dealer honored a competitors coupon. But when I drove away I noticed my engine light was on and no one in the service dep Waited 90 minutes and the dealer honored a competitors coupon. But when I drove away I noticed my engine light was on and no one in the service dept mentioned that. You would think they/someone would be concerned and bring that to my attention. So now I have to make another appt. More
Scott and the Butler team is amazing! They are always so helpful and quick to take care of whatever I need done. They are always so helpful and quick to take care of whatever I need done. More
Friendly staff and no issues. Took 2.5 hours for an oil change with appointment. I had another issue with my trunk but I was informed that I would need to have to schedule with a Took 2.5 hours for an oil change with appointment. I had another issue with my trunk but I was informed that I would need to have to schedule with a different tech to look at it. More
Excellent service. They do a wonderful job and take good care of you. Highly recommend their services. They do a wonderful job and take good care of you. Highly recommend their services. More
These people go above and beyond to help you. My service advisor Kayla was AMAZING, she doesn't miss anything. Everyone I have met there is super friendly and they keep you updated every step of My service advisor Kayla was AMAZING, she doesn't miss anything. Everyone I have met there is super friendly and they keep you updated every step of your visit. Only downside is they took away their Saturday hours. Overall, a great place to work with. More
Good people doing good work. I feel lucky to have had a long relationship of reliable service. Buying a new car is a privilege but keeping it in good shape is a responsibility. I feel lucky to have had a long relationship of reliable service. Buying a new car is a privilege but keeping it in good shape is a responsibility. Good mechanics keep it running like new for many years and that makes all the difference. Old cars are tributes to a good dealership. More
Bought my car a year ago and is already having problems. The guy who we got the car from went over warranty with us told us everything would be covered with the one we got. When dropped off my car was told The guy who we got the car from went over warranty with us told us everything would be covered with the one we got. When dropped off my car was told that’s not what the warranty covered and had to pay a lot of money to get it fixed. Definitely disappointed More