Jim Butler Chevrolet - Service Center

You have oil change appointments scheduled every 30 minutes but when you arrive they tell you it will be 2.5 hours and I booked first appointment at 8am. Will never use your service department again fo minutes but when you arrive they tell you it will be 2.5 hours and I booked first appointment at 8am. Will never use your service department again for oil change. You keep people hostage for hours and called me in waiting room to try and buy my truck and sales people try and sell you a new car. I do not need this BS just an oil change! Kim was nice but it is just your process is broken and a farce. Should be told when booking on line it will be 2-3 hours not when I take the time to drive in. More

It took 4 days to replace shocks and struts. Had a 9:30 appointment on Tuesday and my car was ready on Friday at 4:00. Had a 9:30 appointment on Tuesday and my car was ready on Friday at 4:00. More

I experienced friendly and efficient service for my first oil change and tire rotation. Thank you! oil change and tire rotation. Thank you! More

Worst dealership I have ever been too they will never get another dollar of my money. Three weeks to even look at my car and sold services that didn't fix my vehicle. I was completely disregarded and disres another dollar of my money. Three weeks to even look at my car and sold services that didn't fix my vehicle. I was completely disregarded and disrespect along the way. More

Every employee I was on contact with was polite, friendly and helpful in getting me through the oil change and tire rotation. and helpful in getting me through the oil change and tire rotation. More

I am very thankful for the service team at Butler and the way they take care of me. Difficult issues require exemplary people with the most experience. And they they have them!! Thank you so much!!! way they take care of me. Difficult issues require exemplary people with the most experience. And they they have them!! Thank you so much!!! More

Service department serviced my truck sooner than expected. Greatly appreciated this service as my truck was needed as my second vehicle. expected. Greatly appreciated this service as my truck was needed as my second vehicle. More

If I could give it less than 1 star I would. I will be calling the service manager to discuss this in person. To sum it up, I didn’t get what I paid for, and the in person experience was extre I will be calling the service manager to discuss this in person. To sum it up, I didn’t get what I paid for, and the in person experience was extremely disappointing More

I had my new car in to the service department to have the windows tinted and the rubber floor mats installed and they made it a quick and seamless process. windows tinted and the rubber floor mats installed and they made it a quick and seamless process. More

Service writer was friendly. Other oil change service’s vacuumed vehicles, clean windows and run through car wash. I did get a coupon for an off site car wash. Will not use again Other oil change service’s vacuumed vehicles, clean windows and run through car wash. I did get a coupon for an off site car wash. Will not use again without incentives More