Jim Butler Chevrolet - Service Center

Always look forward to getting my usual greeting from Kayla M, followed by great service in a relatively timely manner. She explained everything that was done, what was found and what should or should no Kayla M, followed by great service in a relatively timely manner. She explained everything that was done, what was found and what should or should not be addressed at this time. She makes every visit a pleasure. More

My advisor, Kim, was patient, informative, and knowledgeable. She explained everything in detail and was very patient while I worked out the details of the repair work. knowledgeable. She explained everything in detail and was very patient while I worked out the details of the repair work. More

Appointments lately do not seemed to be honored and there is no respect of time. It’s just better to leave your car and pick it up when you can. Or just bring it by on a Saturday and Hope they can get you in is no respect of time. It’s just better to leave your car and pick it up when you can. Or just bring it by on a Saturday and Hope they can get you in. More

I went in for an oil change & tire rotation. I’m quite certain they did not rotate the tires because the gauges for each tire were exactly as they were when I took it in. The back passenger tire I’m quite certain they did not rotate the tires because the gauges for each tire were exactly as they were when I took it in. The back passenger tire was lower than the rest. Plus that tire was marked from when I had it repaired & it was still in the same spot. More

You have oil change appointments scheduled every 30 minutes but when you arrive they tell you it will be 2.5 hours and I booked first appointment at 8am. Will never use your service department again fo minutes but when you arrive they tell you it will be 2.5 hours and I booked first appointment at 8am. Will never use your service department again for oil change. You keep people hostage for hours and called me in waiting room to try and buy my truck and sales people try and sell you a new car. I do not need this BS just an oil change! Kim was nice but it is just your process is broken and a farce. Should be told when booking on line it will be 2-3 hours not when I take the time to drive in. More

It took 4 days to replace shocks and struts. Had a 9:30 appointment on Tuesday and my car was ready on Friday at 4:00. Had a 9:30 appointment on Tuesday and my car was ready on Friday at 4:00. More

I experienced friendly and efficient service for my first oil change and tire rotation. Thank you! oil change and tire rotation. Thank you! More

Worst dealership I have ever been too they will never get another dollar of my money. Three weeks to even look at my car and sold services that didn't fix my vehicle. I was completely disregarded and disres another dollar of my money. Three weeks to even look at my car and sold services that didn't fix my vehicle. I was completely disregarded and disrespect along the way. More

Every employee I was on contact with was polite, friendly and helpful in getting me through the oil change and tire rotation. and helpful in getting me through the oil change and tire rotation. More

I am very thankful for the service team at Butler and the way they take care of me. Difficult issues require exemplary people with the most experience. And they they have them!! Thank you so much!!! way they take care of me. Difficult issues require exemplary people with the most experience. And they they have them!! Thank you so much!!! More