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4,291 Reviews of Jim Butler Chevrolet - Service Center
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Verified Customer
July 19, 2022
You all did a good job. But seat belt on front seat is not working right But seat belt on front seat is not working right More
by john.r.hesskamp
Employees Worked With
July 18, 2022
Jim Butler is always very helpful and informative there maintenance has allowed me to achieve over 200,000 miles on two vehicles and 130000 on another maintenance has allowed me to achieve over 200,000 miles on two vehicles and 130000 on another More
by johnmcdale
July 18, 2022
Problems with truck since after the first year of purchase. Problem still not solved and the dealership says they have done all they are gonna do. Been buying chevy products from them for years. purchase. Problem still not solved and the dealership says they have done all they are gonna do. Been buying chevy products from them for years. Won’t purchase another Chevy. More
by Reekie
Employees Worked With
Bill Timmons
July 18, 2022
My last visit there I was taken care of by Kayla. she was very polite and called me with updates all the time on the service of my truck. Great person to work with. she was very polite and called me with updates all the time on the service of my truck. Great person to work with. More
by gcoleman6
July 18, 2022
Went for an Oil Change and Emissions Inspection. Had a 2 PM appointment. I arrived a bit early but they checked me in immediately. Explained that I was ready to trade so they didn't try to upsale Had a 2 PM appointment. I arrived a bit early but they checked me in immediately. Explained that I was ready to trade so they didn't try to upsale me on services I would reject at this time anyway. Gave me an estimate of 1.5 to 2 hours for completion of work. Just before the 2 hour mark, it was ready. I stayed at the dealership as they have a very nice waiting area with a cooler full of bottled water, a big screen TV, and the A/C was working which was appreciated since it was 100 degrees outside and I wasn't going to walk the lot to look at new cars. More
by Bill
Employees Worked With
Becky
July 18, 2022
Had a very positive visit…Check in was easy and the wait was not that long…Would recommend Jim Butler to all of my friends and family… was not that long…Would recommend Jim Butler to all of my friends and family… More
by DRIVE63121
July 18, 2022
I was sold extra warranty coverage for zylon coating and Crystal infusion on front windshield. However what I was told would be including was not included. I was tricked into buying the extended warranty f Crystal infusion on front windshield. However what I was told would be including was not included. I was tricked into buying the extended warranty for service that aren’t covered under such. Disappointing More
by JIKENPOPO1404
Employees Worked With
July 17, 2022
I have taken my Silverado to Jim Butler for ALL servicing since I bought it from them in 2012 (20 years). My recent visit resulted in the service dept. charging me $165 for diagnostic labor. Then after findi since I bought it from them in 2012 (20 years). My recent visit resulted in the service dept. charging me $165 for diagnostic labor. Then after finding the problem I was charged another $165 for labor to put the part on and that probably took 10 minutes. I didn't think that was fair and voiced that to the service advisor. He said that's just the way it is. I fell I should be refunded at least 1/2 of the second hour of labor. James Lomax More
by slomax7
Employees Worked With
Chris Weltig
