Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,255 Reviews

4,255 Reviews of Jim Butler Chevrolet - Service Center

Sort by
June 03, 2022

Everyone was so helpful and friendly. They made the experience as easy as it could be. More

by davemoran23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Jim Butler Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

June 03, 2022

The team did a great job. In and out in good time. Repair was completed with no issues. Thankls to all. More

by Michael
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Jun 06, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 02, 2022

Great service however it took entirely to long to get it Diagnosed once diagnosed the process was done in a timely matter the service personnel was very professional and friendly More

by cxb
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 02, 2022 -

Jim Butler Chevrolet responded

Hello, we really appreciate your feedback! We look forward to your next visit! Take care!

June 01, 2022

I was very happy with the service and service center. They were very helpful and friendly. More

by kkrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2022

Very responsive and quick turnaround service. One complaint - there was a sign-in kiosk at the desk. I went to the trouble to enter my information, including trying to find a key number which I More

by JABEEDWARDS
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened we are in the process of removing those kiosks. However, we pleased you enjoyed your visit to Jim Butler Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2022

I purchased my truck from Jim Buttler Chevrolet and have had very good service until this last visit we drove an hour and 20 minutes to drop our vehicle off at the dealership we trusted, but they have had p More

by Controlac
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Johnson
May 31, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. What your service advisor told you is true. Your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it is in our care. From there your vehicle waits in line for the next appropriate service tech. We can assure you that your vehicle was not put on the back burner. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

May 30, 2022

Don’t bother making an appointment you will still wait 3 hours for your car to be done. More

by QHASSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
May 31, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. Your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it is in our care. From there your vehicle waits in line for the next appropriate service tech. We can assure you that your vehicle was not put on the back burner. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

May 28, 2022

Jim Butlers customer service is excellent. The people are always curtious and willing to offer help in whatever way they can. In addition the waiting area has been designed with the CUSTOMER More

by SHARONHAM60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 28, 2022

Awesome and quick service. Was in there with only a short wait time and back in my truck More

by strmblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
May 30, 2022 -

Jim Butler Chevrolet responded

Hi, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

May 27, 2022

Everyone was very helpful and friendly. Explained fully what to expect with my vehicle service and length of time to expect. More

by keithchatfield
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

...
164
...