Jim Butler Chevrolet - Service Center

I didn't get a call when car was finished and found out nothing about paint coverage on hood still waiting for call back on the issue nothing about paint coverage on hood still waiting for call back on the issue More

Brought two cars in for service and both were completed in a timely manor. Very pleasant service technician. in a timely manor. Very pleasant service technician. More

Good service. nhhh hggg ggg hggg ghhh hhh hhh hhh hhh hhh hhh ggg ggg hhh nhhh hggg ggg hggg ghhh hhh hhh hhh hhh hhh hhh ggg ggg hhh More

Contacted them about a recall. Was told it would take 10 days to get the parts. Never heard from them. Visited in person 2 1/2 months later. Was told ten days to get parts in. Part Was told it would take 10 days to get the parts. Never heard from them. Visited in person 2 1/2 months later. Was told ten days to get parts in. Parts arrived and schedule appointment. Chose an early morning but the day before they call and say I’m scheduled for 1:15. They take me at 12:15. They say a couple hours to complete. I leave it. 30 minutes before closing they call and say I can pick it up. The air bag cover isn’t totally secured in place. I have to seat it to the dash. Definitely not top shelf service. More

Timeliness of the checkout process. . I sat and waited 20 minutes from the time I was told my car was done until the cashier had my paperwork ready to go. . I sat and waited 20 minutes from the time I was told my car was done until the cashier had my paperwork ready to go. More

Quick service as usual. Went over work done and items needed to be checked in the future. Went over work done and items needed to be checked in the future. More

Only took for recall, the video from service tech for completion was appreciated. Scheduling was appropriately timed. completion was appreciated. Scheduling was appropriately timed. More

My car has been there 3 weeks. Finally spoke to my service advisor Chris and got an update. Mechanic couldn’t verify one of my concerns so he was going to take my car for a ride. S Finally spoke to my service advisor Chris and got an update. Mechanic couldn’t verify one of my concerns so he was going to take my car for a ride. Seriously! Shouldn’t you be working with warranty company since they need more information before approving repairs? Monday the 16th will start 4 weeks that my car has been there. I can hardly wait to see the repair bill for this. 3 weeks in a rental car plus repairs. Unacceptable to have customers car for a month and not speak to them for 3 weeks. More

Normally awesome, this last time very disappointed with the service department. No washer fluid refill and greese or dirt or grime on my leather driver's seat that took 3 days to get out. the service department. No washer fluid refill and greese or dirt or grime on my leather driver's seat that took 3 days to get out. More

Service was Very quick, friendly and knowledgeable. Will be taking my car there for future services. Will be taking my car there for future services. More