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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,281 Reviews
Call Service Center (636) 349-3222

4,281 Reviews of Jim Butler Chevrolet - Service Center

Sort by
March 16, 2022

Service attentive response to getting my car in for service after computer problems offered delivery and pickup for service. More

by mluber2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Thank you again for the great review!

March 16, 2022

Fast, friendly service! Every one at Jim Bulter offers great customer service. Appointment took less time than quoted. More

by 556blb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2022

Check in went well. Service took a little longer than what they said, but not to bad More

by pkarwosk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 15, 2022

The service was good. I just wish the prices were lower. Not the workers fault. More

by Cydneewright57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2022

Bill Timmons went the extra step when I scheduled appointment to make this a 5 star visit. More

by sjgreen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Report | Print
Mar 16, 2022 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! If you're ever in need of more help, please let us know!

March 15, 2022

I appreciated the service I received from Bill. I have found a service tech I can work with and will take good care of my car. More

by LAURA_BILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Mar 16, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 14, 2022

Very slow, 3 and half hours for oil change and transmission filter. CSR didn't understand what my car needed, first GM scheduled service. Didn't keep me informed on progress either. I had to find More

by ngtoepke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. We are diligently working to improve on customer wait times and we hope that our efforts are evident in future visits. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

March 14, 2022

Completed repair in one day! I appreciate the prompt, professional service. Thank you to the service team! More

by mark.hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons, Gene Wondell
Report | Print
Mar 15, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

March 14, 2022

Fast great service drop it off night be for and had it back the next day thay let me no what was wrong nad had it done More

by wolffbjwjww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Report | Print
Mar 15, 2022 -

Jim Butler Chevrolet responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 14, 2022

Fast and friendly service and if you live in Fenton the location is very convenient. More

by wrmiller1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Wondell
Report | Print
Mar 15, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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