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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,276 Reviews

4,276 Reviews of Jim Butler Chevrolet - Service Center

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March 08, 2022

Great quick service and friendly customer services. Was in and on my way home in no time. More

by jamiejaina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Mar 09, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 08, 2022

They got my car done faster than expected and was very good with communication. Definitely glad I bought and brought my car there to be worked on. More

by camella_cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson, Gene Wondell
Mar 09, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

March 08, 2022

The realty good . The do good service,friendly and do fast clean andi would recommend More

by Bahrudin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Mar 09, 2022 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

March 07, 2022

The Service Department at Jim Butler is jus plain Outstanding. They go above and beyond. Working with Jim Timmons and he sets the bar from my chair. Thank you all - including the ladies in the rental More

by spongie04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. Until the next time we meet, take care!

March 07, 2022

This service appoint. all was fine. Took a little longer than expected for an oil change. More

by kstraher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t see her listed
Mar 09, 2022 -

Jim Butler Chevrolet responded

Hi, thank you so much for the positive review! Thank you again for leaving us this response!

March 07, 2022

In and out ! !! Love Jim Butler, service and salesman always will be back again and again More

by tracy.boyer5533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 09, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon! We look forward to your next visit! Take care!

March 05, 2022

I go to the gym Butler Chevrolet in Fenton Missouri the service and staff here is phenomenal this is where you need to go when you want to buy a vehicle More

by Charlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt alley gets 5 stars??????, Donnie Reckert
Mar 09, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2022

Tech forgot to tighten cap to antifreeze All leaked out. Engine overheated and to get towed back to dealership More

by fredrickcummins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wyatt
Mar 04, 2022 -

Jim Butler Chevrolet responded

Thank you for you feedback. We apologize that your visit didn't live up to your expectations. During my investigation I learned that the tech that performed your oil change was written up and that you received a free oil change. We truly understand your frustration and hope that this is the right step in rebuilding your trust. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

March 04, 2022

Very friendly staff that are honest and upfront about any limitations. They are also dedicated to finding a solution that best works for your situation. Their service department is top notch and really good More

by johnathondcunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla , Melissa Perez, Mike Johnson, Gene Wondell
Mar 04, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

March 04, 2022

Received excellent service with attention to detail and doing the job right the first time. Finished sooner than promised and kept informed by the service representative. More

by KBJAROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Mar 04, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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