4,246 Reviews of Jim Butler Chevrolet - Service Center
Staff is always friendly, efficient, and quick to address any issues there might be. I bought my car from this dealership and will continue to have my car serviced here. any issues there might be. I bought my car from this dealership and will continue to have my car serviced here. More
Jim Butler is the best dealership. I can call anytime and they always get me in right away. They take great care of my 2020 Eqinox. They are very respectful I recommend them to everyo I can call anytime and they always get me in right away. They take great care of my 2020 Eqinox. They are very respectful I recommend them to everyone. Thank u very much for taking care of my suv. More
We I took my car in to be serviced the staff is ver y welcoming. They were attentive & understood all of my concerns. When my vehicle had to stay overnight they try there best to get me into a rental. welcoming. They were attentive & understood all of my concerns. When my vehicle had to stay overnight they try there best to get me into a rental. More
It’s very close to my house so it’s very convenient for me and they do a great job but they need to be a little bit better on estimating your wait time when you’re there they told me an hour and a half and me and they do a great job but they need to be a little bit better on estimating your wait time when you’re there they told me an hour and a half and it was three hours. More
The Service was perfect -- Kim has always seen that everything goes smoothly - I'm 79 and handicap so it means a lot to have someone go out of their way to see that you are taken of. everything goes smoothly - I'm 79 and handicap so it means a lot to have someone go out of their way to see that you are taken of. More
I had another good service experience! ! As long as I get Mike Johnson or Kayla as my service advisor, there is never any issue!! I now request one of them every time!! They do not push ! As long as I get Mike Johnson or Kayla as my service advisor, there is never any issue!! I now request one of them every time!! They do not push "extra" service, they explain what is suggested, and then let the customer make the decision!! Also, my coupon was applied with no issue!! More
Excellent service and good follow up. I got a call asking if my recent visit fixed the problem with my Colorado. I assured them if was all good! I got a call asking if my recent visit fixed the problem with my Colorado. I assured them if was all good! More
Service tech Kim was great, she's really the only reason I continue to have my car serviced at Butler. I waited over 3 hours for an oil and I even had an appointment. People without appointments were take I continue to have my car serviced at Butler. I waited over 3 hours for an oil and I even had an appointment. People without appointments were taken before I was, why even make an appointment. You need to get a better handle on the wait time no matter wha'ts going on with the weather, it's simply uncalled for. More
Great experience, we’ve purchased several vehicles from Tony Palmer and he takes great care of us. Tony Palmer and he takes great care of us. More
Communication with the person waiting for the vehicle could be better. They kept texting me (the owner who was at work) instead of talking with my husband who was there waiting for the vehicle. could be better. They kept texting me (the owner who was at work) instead of talking with my husband who was there waiting for the vehicle. More