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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,270 Reviews
Call Service Center (636) 349-3222

4,271 Reviews of Jim Butler Chevrolet - Service Center

Sort by
February 11, 2022

My husband and I both our cars here. The staff is very friendly. If you get their early, you can get donuts and coffee More

by ryanhoward317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Feb 11, 2022 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

February 11, 2022

Great service. Rebecca was knowledgeable and friendly. Service was quick. Also free car wash was included. More

by michaelbono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebbeca
Report | Print
Feb 11, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 10, 2022

Friendly and informed staff , service and waiting room exceptionally clean . Been going there for years . More

by kssdjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Feb 11, 2022 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

Feb 12, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 10, 2022

Chris Saettele, was awesome! He was straight forward. Gave me a price for my trade as soon as I walked in the door. He didn’t waste no time with selling me a beautiful truck. I will definitely be working More

by lannette27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Saettele
Report | Print
Feb 11, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. Thanks for highlighting some of our staff who helped make this such a great experience! We're always here with the same great service whenever you need service or another vehicle!

February 09, 2022

The employees were nice and there was a nice waiting area for me and my son to wait, which wasn't very long. More

by aarmstrong125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Feb 11, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

Feb 12, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 09, 2022

I was told 90 minutes to program a key and fob. My wife daughter and I waited in the waiting room for 5 hours. More

by Shawn_fast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
Report | Print
Feb 11, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. During my investigation I found that in come cases it can take up to that long for programing. It can take so long because we are waiting for the GM tech to program a VIN specific code download for that vehicle. We then have to install that software to the Engine Control Module (ECM) and Body Control Module (BCM). We do value your business and would like to off you a free oil change for your inconvenience, however, I cannot locate your records in our system using the tag on this platform. Please reach out to me directly with your name and VIN so that I may mark your account. My email address is toden@jimbutlerchevrolet.com.

February 09, 2022

The service writer, Kayla Merrick, was friendly and knowledgeable of the services I needed. The service took a little longer than I thought but it all worked out good. More

by dhunt9488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Report | Print
Feb 11, 2022 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

Feb 12, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2022

I was in & out in about 30-45 minutes. The waiting room was nice and clean with complimentary coffee. More

by scotw67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Huber
Report | Print
Feb 11, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 12, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 09, 2022

The service dept was great ! The snow storm put things behind but they were able to get all done very timely. Friendly and reliable!. Thank you!!!! More

by cbrewer777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Feb 11, 2022 -

Jim Butler Chevrolet responded

Hi, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Feb 12, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2022

Service writer was friendly and accommodating. Quality work performed and quicker than expected turnaround. Car was started and warm for me when I picked up the vehicle on a frigid day. This is the 3rd More

by bschlueter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Report | Print
Feb 08, 2022 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Until the next time we meet, take care!

Feb 08, 2022 -

bschlueter responded

Service writer was friendly and accommodating. Quality work performed and quicker than expected turnaround. Car was started and warm for me when I picked up the vehicle on a frigid day. This is the 3rd time I've used Jim Butler Chevrolet for service and will continue doing so.

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