Jim Butler Chevrolet - Service Center

Even with an appointment for service, it took over 7 days before my car was even looked at. Then the repair estimate was almost $3,000. I then simply left the dealership and bought a new car. Did not even before my car was even looked at. Then the repair estimate was almost $3,000. I then simply left the dealership and bought a new car. Did not even consider using Jim Butler after buying 2 other cars there in the last 5 or 6 years. Service never contacted me as I had to keep contacting them. More

Great service. Riding to where you want to go while waiting on your car was wonderful. waiting on your car was wonderful. More

Everyone in the Service Area was, HELLA COOL & that type of energy is Infectious. Love You Gravois Bluffs Jim Butler Chevrolet and ESPECIALLY the Services Department- of energy is Infectious. Love You Gravois Bluffs Jim Butler Chevrolet and ESPECIALLY the Services Department- More

Fast quick and easy. Staff was wonderful to work with they made sure you knew everything you needed and helped get where I needed to be they made sure you knew everything you needed and helped get where I needed to be More

Making the appointment was fast and easy. They got me in and out. Super fast. and out. Super fast. More

The company took my car in for maintenance. To look at the ECS and change a head light.. the company took 2 weeks to install a new brake pedal on my car… and then gives it back.. doesn’t fox the problem a the ECS and change a head light.. the company took 2 weeks to install a new brake pedal on my car… and then gives it back.. doesn’t fox the problem at all just charged my dad.. oh and they didn’t fix the headlight… so the next day my father calls and we bring the car right back up to the dealership they hold my car for over a month and a half just to “do some touch ups with the wiring.. okay.. that’s fine Ill take that bc it odiously wants something wrong with the brake actuator but then they charge my dad 300 dollars for a batter bc they neglected to start their cars during the winter and let my battery die… I ended up getting my car back 2 months later so far no ECS light but guess what… they said they where only gonna fix what they could have possibly broke… so again after 3 months I of waiting I had to change my own “headlight’s” because if you know anything about cars if one light goes out the other one is normally right behind it… but just saying plz go to a trusted shop over this dealership plz they are garbage.. change my mind….. More

I purchased a new 2000 van from Jim Butler and started going there for service then. I was so pleased that I have taken all of my vehicles there for service ever since. going there for service then. I was so pleased that I have taken all of my vehicles there for service ever since. More

Jim Butler has outstanding customer service and outstanding covid protocol couldn't ask for a better place to do business outstanding covid protocol couldn't ask for a better place to do business More

I've had very poor communication from the service dept. on an issue with my power mirror. I just want to know the status. Thanks on an issue with my power mirror. I just want to know the status. Thanks More

I've used Jim Butler and one other West County dealership since I moved to St. Louis five years ago. I will always choose Jim Butler. Unlike my other experience, Jim Butler's staff keeps you updated regula since I moved to St. Louis five years ago. I will always choose Jim Butler. Unlike my other experience, Jim Butler's staff keeps you updated regularly - whether texting or calling you as you're waiting in the waiting room; or calling you daily if your vehicle has to stay in the shop. And I sincerely appreciate the constant updates. The repair work is outstanding; staff is friendly and helpful. As long as I have a Chevy, Jim Butler will be my "go to" dealership. More