4,267 Reviews of Jim Butler Chevrolet - Service Center
Upon arrival, no clear directions are given & multiple bodies standing around with no directions. Appt times seem to be arbitrary, as I was forced to stand and wait for over 30 min while confirmation of a bodies standing around with no directions. Appt times seem to be arbitrary, as I was forced to stand and wait for over 30 min while confirmation of a part was hunted down. A part that I was told was there already, hence the appt scheduled. The very obvious & uncomfortable (for customers) division between sales & service only adds to the unnecessary confusion & delay in providing customer service. It’s irrelevant to me, the customer, any animosity or unwillingness to work together departments may be - the service should be seamless. More
Great service, everything done right the first time. Friendly and competent personnel. Have never had a bad experience with them. Friendly and competent personnel. Have never had a bad experience with them. More
Arrived 10 minutes before my appointment. It was 30 minutes after the scheduled appointment to talk to a service representative. After that everything went well. minutes after the scheduled appointment to talk to a service representative. After that everything went well. More
Big thank you to Scott, Aaron ane Kim for getting my truck taken care of! 5 stars from me!! truck taken care of! 5 stars from me!! More
I was very pleased with the service everyone was very nice and helpful as well as the work that was done. nice and helpful as well as the work that was done. More
I dropped my car off to be serviced and after 5 days my car was not even touched and I had no car. I had to go pick up my car after the 5th day. car was not even touched and I had no car. I had to go pick up my car after the 5th day. More
They always explINN WHAT NEEDSTOBE DONE,ANDTHE DOLLA RAMOUNT NEEDEDTO COMPLETE THE WORKANDHOWLONG THE WORK WILLTAKE.THATITWILL COST. RAMOUNT NEEDEDTO COMPLETE THE WORKANDHOWLONG THE WORK WILLTAKE.THATITWILL COST. More
They are very friendly although I keep coming in with the same problem and no one can see to fix it. It’s a brand new vehicle and shouldn’t have this issue same problem and no one can see to fix it. It’s a brand new vehicle and shouldn’t have this issue More