Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,247 Reviews
Call Service Center (636) 349-3222

4,247 Reviews of Jim Butler Chevrolet - Service Center

Sort by
December 24, 2021

The dealership has always been respectful and courteous. They finish routine maintenance in a timely manner. Always shows a professional atmosphere More

by brucewayneh71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Dec 27, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

December 24, 2021

Mike Collins was very good to me . Had alot of issues with the car I bought and took a couple.weeks for it all to get fixed . But my salesman was very good to me More

by bwhitney73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!

December 23, 2021

I am always very pleased with the care and personal professionalism of Kim Hausman. She repeatedly does an excellent job for me and is a credit and irreplaceable member of your dealership. Thank you. More

by johndoyledds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

Jim Butler Chevrolet responded

Hi, we really appreciate your positive review! We're glad to hear we delivered such a great experience. Thanks for highlighting some of our staff who helped make this such a great experience! If there's anything further we can do for you, we are happy to help!

December 23, 2021

Wait times way too long to have made an appointment. Would recommend making an appointment seems like it’s best to just show up. More

by marquella15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Dec 23, 2021 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. We also apologize that your appointment time was not properly explained to you. Your appointment time is set aside to speak with your service advisor to discuss a plan for your vehicle while it's in our care, triage if you will. From there you vehicle waits for the next appropriate service tech. We are diligently working to improve on our customer wait times. We are doing things such as hiring additional service tech, building additional service bays and revamping our scheduling procedures. We truly value your business and hope that our efforts are evident in future visits.

December 23, 2021

Appointment was made soon after calling not having to wait several weeks to get in. Quick and friendly. No complaints. Vehicle was finished on time. More

by mrb5314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Dec 23, 2021 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

December 23, 2021

I love this location. I never have problems and if I have a question its always answered. Purchased both cars I’ve had through Jim Butler Chevrolet and have taken them to get serviced through their service d More

by Adrian P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Dec 23, 2021 -

Jim Butler Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

December 23, 2021

Was a national shortage on a part that my truck needed and they were very professional and quick on getting my truck done and it runs like new again! More

by jakethesnake6148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez, Jen Vawter
Report | Print
Dec 23, 2021 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Thank you again for the great review!

Dec 23, 2021 -

jakethesnake6148 responded

No, thank you!

December 23, 2021

Excellent service. They kept the appointment time and even finished when they Saud they would! More

by DESOTOJD30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Dec 27, 2021 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 22, 2021

Always enjoyed doing business with you. Staff is all very good. Even when I was upset they were very professional. More

by lindaowens1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Thank you again for the great review!

December 22, 2021

Everyone went was great. They went beyond the call of duty They took me to eat and pick me up More

by DLBW537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who waited on me. Last Bianca?
Report | Print
Dec 22, 2021 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

1
...
203
204
205
...
425