Jim Butler Chevrolet - Service Center

My car has been in Service about 8 times since I purchased it in October 2020. Every time I get the car back it has the same issues and ends up having to go back to the shop and they literally have purchased it in October 2020. Every time I get the car back it has the same issues and ends up having to go back to the shop and they literally have said they "fixed" the same thing numerous times but the car is still not fixed. This last time I didn't even get home before the check engine light came on again and the car is doing the same thing. More

Honored a coupon I accidentally left at home and didn’t make a fuss about it. Had my service completed in under 2 hours. Complimentary water was a nice addition. make a fuss about it. Had my service completed in under 2 hours. Complimentary water was a nice addition. More

Great Service. Stephenie Martin, helped me in getting the GM Reward Points to pay for the car service. Thank You. Jim Butler is a very easy dealership to have the car service, they do a great service at GM Reward Points to pay for the car service. Thank You. Jim Butler is a very easy dealership to have the car service, they do a great service at very competative Price. More

Great!! Bill Timmons is the best service rep and was super helpful and kept me updated and went out of his way to help with anything I needed. The best! super helpful and kept me updated and went out of his way to help with anything I needed. The best! More

In spite of these very trying times, its nice to know I still have a friend when I need service. Thanks to everyone at Butler Chevrolet who tries their absolute best to help me ... every time. still have a friend when I need service. Thanks to everyone at Butler Chevrolet who tries their absolute best to help me ... every time. More

Terrible service. I had an appointment for a small warranty problem. They didn’t even look at my car for 8 days. I was never offered a rental car warranty problem. They didn’t even look at my car for 8 days. I was never offered a rental car More

I brought my truck in for a oil change. When dropping it off they told me it had a software recall and they could do it in the morning the next day if I left it overnight. I said that would work I just need off they told me it had a software recall and they could do it in the morning the next day if I left it overnight. I said that would work I just need to pick it up by 2pm the next day. The next day by 2pm I never heard from them so I called they told me they were just getting started and it would be a couple more hrs. Not sure how a oil change turned a couple day ordeal. After I took the truck home I drove it 500 miles away for vacation and after sleeping the night I got there the next morning there was a puddle of oil under my truck. I got under there to find they had barely even tighten the oil filter and the oil was leaking from the filter. when I got home I noticed in my garage that it had also leaked the night before I left for vacation. I went and bought a couple more quarts of oil and filled it up since they could not even perform a routine oil change. Dealer seem unorganized and does a less than satisfactory job. More

Waited two hours for an oil change and tire rotation, and didn’t rotate my driver side tires because lug nuts were “too tight” and then wanted $30 just to plug my tire while sapaugh did it for free didn’t rotate my driver side tires because lug nuts were “too tight” and then wanted $30 just to plug my tire while sapaugh did it for free More

Brought 2012 Impala "in" for various "sounds" in the front end. Diagnosis and recommendations targeted the causes. Repairs were performed. Car now rides "like new." JB does all of our Chevrolet (3) front end. Diagnosis and recommendations targeted the causes. Repairs were performed. Car now rides "like new." JB does all of our Chevrolet (3) auto/truck services. More

I just stop in for a quick oil change I was in and out I would recommend this dealership to my Chevy friends in saint Ann would recommend this dealership to my Chevy friends in saint Ann More