Jim Butler Chevrolet - Service Center

Takes too long to get in if anything other than oil change. Quoted 2weeks just for diagnosis and have no rentals for customers to use!! change. Quoted 2weeks just for diagnosis and have no rentals for customers to use!! More

Everyone was so nice and professional. My vehicle was done within the expected time. They called to give me an update and everything. Totally love this place. done within the expected time. They called to give me an update and everything. Totally love this place. More

As usual, professional, courteous service that meets the needs of me and my car. Clean waiting area and excellent feedback and updates. Will continue to service my car here. needs of me and my car. Clean waiting area and excellent feedback and updates. Will continue to service my car here. More

Good people, they do what they say. Only complaint is my ‘21 Tahoe has been in the shop more times then I can count for Recalls. For the kind of money we paid for this vehicle you’d think we could get a co ‘21 Tahoe has been in the shop more times then I can count for Recalls. For the kind of money we paid for this vehicle you’d think we could get a courtesy vehicle while mine was in the shop… More

Purchased a car and it shortly started leaking coolant. Conveniently my short warranty just expired. I purchased the extended warranty with the vehicle which turned out to be garbage. I called to get my ca Conveniently my short warranty just expired. I purchased the extended warranty with the vehicle which turned out to be garbage. I called to get my car in for service and had to wait a week to drop it off so it could be looked at. It then took another week and a half to get it fixed. Get my car home and it’s still leaking coolant. So they never fixed it and had to wait another week to have it looked at again. This time the warranty that I purchased wouldn’t cover the 1900$ in repairs. A lot of time and money wasted here. I do not recommend them at all! More

Very please with the service. Mike Johnson was excellant -- explained everything to me so I understood what was being done. Totally trusted him. Will always request him as advisor. Having someone you trust -- explained everything to me so I understood what was being done. Totally trusted him. Will always request him as advisor. Having someone you trust means a lot -- especially for someone like me who knows nothing about cars.. More

Had no problem purchasing our used Acadia. Service has been terrible. Last visit we had a 7:30 am appointment Monday August 2, 2021. For a complimentary oil change/tire rotation approximately one and a ha been terrible. Last visit we had a 7:30 am appointment Monday August 2, 2021. For a complimentary oil change/tire rotation approximately one and a half to two hours. We did a key drop Sunday evening. About 2:30 Monday afternoon I called to see if it was ready; got switched to "our" service guy; after 5 minutes on hold I hung up. Mike ten called and said the car would be ready Wednesday after 5. I was told the 7:30 appointment time was to see what was wrong with the car. The car was there for a routine oil change. Actually got a call Tuesday August 3 at 8:30 saying it was ready. If the Acadia needs any service by a dealer, it will not be Butler. This was the third encounter. First time, we're short handed, after a week they could find nothing wrong with the air conditioner, Second time a oil change when the parking lot was being resurfaced and we could not get to the service department. The receptionist seemed clueless to the resurfacing. More

Friendly service, willing to come back for further service. I recommend Jim Butler for services. I had an oil change and tire rotation, and I’m happy with the service. service. I recommend Jim Butler for services. I had an oil change and tire rotation, and I’m happy with the service. More

You are lucky to have a guy like Mike Johnson working for you He calls and lets you know what is going on the whole time that you car is in there and when you can pick it up Great job Mike you He calls and lets you know what is going on the whole time that you car is in there and when you can pick it up Great job Mike More

Service writer was great very helpful and caring about my problem!! Took care of my repair no complaints have always had a great experience at Jim Butler problem!! Took care of my repair no complaints have always had a great experience at Jim Butler More