4,315 Reviews of Jim Butler Chevrolet - Service Center
Had lots of work done in short amount of time. Everything was well coordinated and communicated to me. I was offered transportation to a nearby shopping center while the car was being serviced a Everything was well coordinated and communicated to me. I was offered transportation to a nearby shopping center while the car was being serviced and that help make my wait time less boring. Everyone was very polite and helpful and the car repairs completed to my satisfaction. More
I had a wonderful experience at Butler! Everyone I spoke to was very pleasant and helpful. I love my new car! Caleb even called a couple times to make sure I was happy with my car. Keep up the good work. I to was very pleasant and helpful. I love my new car! Caleb even called a couple times to make sure I was happy with my car. Keep up the good work. I will definetly reccomend Jim Butler!! More
Wonderful! Best service department I have ever seen! Would never go anywhere else for my car repair needs. The staff is very friendly and I loved the free coffee! Would never go anywhere else for my car repair needs. The staff is very friendly and I loved the free coffee! More
Jim Butler excels at customer service. This time they did drop the ball a bit regarding a tailgate issue. It doesn't always open on the first, second, and occasionally third try. The tech claims it opened fi drop the ball a bit regarding a tailgate issue. It doesn't always open on the first, second, and occasionally third try. The tech claims it opened first try every time. When I returned home I recorded opening the gate. It failed repeatedly to open the first time. Next time I require a service visit I will play the video so It can be properly looked at. More
My car has been in Service about 8 times since I purchased it in October 2020. Every time I get the car back it has the same issues and ends up having to go back to the shop and they literally have purchased it in October 2020. Every time I get the car back it has the same issues and ends up having to go back to the shop and they literally have said they "fixed" the same thing numerous times but the car is still not fixed. This last time I didn't even get home before the check engine light came on again and the car is doing the same thing. More
Honored a coupon I accidentally left at home and didn’t make a fuss about it. Had my service completed in under 2 hours. Complimentary water was a nice addition. make a fuss about it. Had my service completed in under 2 hours. Complimentary water was a nice addition. More
Great Service. Stephenie Martin, helped me in getting the GM Reward Points to pay for the car service. Thank You. Jim Butler is a very easy dealership to have the car service, they do a great service at GM Reward Points to pay for the car service. Thank You. Jim Butler is a very easy dealership to have the car service, they do a great service at very competative Price. More
In spite of these very trying times, its nice to know I still have a friend when I need service. Thanks to everyone at Butler Chevrolet who tries their absolute best to help me ... every time. still have a friend when I need service. Thanks to everyone at Butler Chevrolet who tries their absolute best to help me ... every time. More
Great!! Bill Timmons is the best service rep and was super helpful and kept me updated and went out of his way to help with anything I needed. The best! super helpful and kept me updated and went out of his way to help with anything I needed. The best! More
Terrible service. I had an appointment for a small warranty problem. They didn’t even look at my car for 8 days. I was never offered a rental car warranty problem. They didn’t even look at my car for 8 days. I was never offered a rental car More