Jim Butler Chevrolet - Service Center

I brought my truck in for a oil change. When dropping it off they told me it had a software recall and they could do it in the morning the next day if I left it overnight. I said that would work I just need off they told me it had a software recall and they could do it in the morning the next day if I left it overnight. I said that would work I just need to pick it up by 2pm the next day. The next day by 2pm I never heard from them so I called they told me they were just getting started and it would be a couple more hrs. Not sure how a oil change turned a couple day ordeal. After I took the truck home I drove it 500 miles away for vacation and after sleeping the night I got there the next morning there was a puddle of oil under my truck. I got under there to find they had barely even tighten the oil filter and the oil was leaking from the filter. when I got home I noticed in my garage that it had also leaked the night before I left for vacation. I went and bought a couple more quarts of oil and filled it up since they could not even perform a routine oil change. Dealer seem unorganized and does a less than satisfactory job. More

Waited two hours for an oil change and tire rotation, and didn’t rotate my driver side tires because lug nuts were “too tight” and then wanted $30 just to plug my tire while sapaugh did it for free didn’t rotate my driver side tires because lug nuts were “too tight” and then wanted $30 just to plug my tire while sapaugh did it for free More

I just stop in for a quick oil change I was in and out I would recommend this dealership to my Chevy friends in saint Ann would recommend this dealership to my Chevy friends in saint Ann More

Brought 2012 Impala "in" for various "sounds" in the front end. Diagnosis and recommendations targeted the causes. Repairs were performed. Car now rides "like new." JB does all of our Chevrolet (3) front end. Diagnosis and recommendations targeted the causes. Repairs were performed. Car now rides "like new." JB does all of our Chevrolet (3) auto/truck services. More

Everyone was so nice and professional. My vehicle was done within the expected time. They called to give me an update and everything. Totally love this place. done within the expected time. They called to give me an update and everything. Totally love this place. More

Takes too long to get in if anything other than oil change. Quoted 2weeks just for diagnosis and have no rentals for customers to use!! change. Quoted 2weeks just for diagnosis and have no rentals for customers to use!! More

Good people, they do what they say. Only complaint is my ‘21 Tahoe has been in the shop more times then I can count for Recalls. For the kind of money we paid for this vehicle you’d think we could get a co ‘21 Tahoe has been in the shop more times then I can count for Recalls. For the kind of money we paid for this vehicle you’d think we could get a courtesy vehicle while mine was in the shop… More

As usual, professional, courteous service that meets the needs of me and my car. Clean waiting area and excellent feedback and updates. Will continue to service my car here. needs of me and my car. Clean waiting area and excellent feedback and updates. Will continue to service my car here. More

Purchased a car and it shortly started leaking coolant. Conveniently my short warranty just expired. I purchased the extended warranty with the vehicle which turned out to be garbage. I called to get my ca Conveniently my short warranty just expired. I purchased the extended warranty with the vehicle which turned out to be garbage. I called to get my car in for service and had to wait a week to drop it off so it could be looked at. It then took another week and a half to get it fixed. Get my car home and it’s still leaking coolant. So they never fixed it and had to wait another week to have it looked at again. This time the warranty that I purchased wouldn’t cover the 1900$ in repairs. A lot of time and money wasted here. I do not recommend them at all! More

Very please with the service. Mike Johnson was excellant -- explained everything to me so I understood what was being done. Totally trusted him. Will always request him as advisor. Having someone you trust -- explained everything to me so I understood what was being done. Totally trusted him. Will always request him as advisor. Having someone you trust means a lot -- especially for someone like me who knows nothing about cars.. More