Jim Butler Chevrolet - Service Center

I was given the run around trying to get my tire replaced. Nothing was resolved until I spoke with Mike, who took care of me. replaced. Nothing was resolved until I spoke with Mike, who took care of me. More

The employees were very nice and I was able to get an appointment quickly (within a couple of days). My only problem is that I had to wait for about three hours to do a simple tire patching job. I had an appointment quickly (within a couple of days). My only problem is that I had to wait for about three hours to do a simple tire patching job. I had an appointment, but still had to wait. More

We initially had some difficulty getting our car diagnosed, but Doug Kirchner helped us to get it addressed in a timely manner and made us happy diagnosed, but Doug Kirchner helped us to get it addressed in a timely manner and made us happy More

Mike & Emily in the service department helped to handle my auto issues without interference. They picked up my car from work and dropped it back off after repair was completed. Complete professionalism fro my auto issues without interference. They picked up my car from work and dropped it back off after repair was completed. Complete professionalism from the Jim Butler team. I would highly recommend taking your vehicle for service at this location. More

Everyone was very friendly and my experience was great. I would recommend Jim Butler to anyone that is buying a new car, they certainly made it an effortless experience for me. I would recommend Jim Butler to anyone that is buying a new car, they certainly made it an effortless experience for me. More

Was lied to, and my advisor Andrew never returned any phone calls for 7 days my truck was in the shop. Service after the sale is the worst I’ve ever encountered. Would never use Jim butler again, just a phone calls for 7 days my truck was in the shop. Service after the sale is the worst I’ve ever encountered. Would never use Jim butler again, just a bunch of lies. Instead of fixing their problems they offer me reward points and 7 free car washes and 25% off my next service. More

I was overcharged for replacing lugnuts on my truck by 300.00. I then had to bring my truck back for a def heater replacement and I was told by the manager that they would credit that work using that 300. 300.00. I then had to bring my truck back for a def heater replacement and I was told by the manager that they would credit that work using that 300.00. When I got there to pay it was full amount I talked to manager and he said that he would have them credit my credit card but yet it still has not happened. When I got my oil change recently they still have not acknowledged my ask about the credit. Guess it is social media time which is always my last resort More

Words can not describe how pleased I am with my experience with Jim Butler Chevrolet. My wife had a big issue with her van. Everything was explained very well to me by my service advisor and techni experience with Jim Butler Chevrolet. My wife had a big issue with her van. Everything was explained very well to me by my service advisor and technician and With a little time and patience they were able to get her back on the road. I've bought vehicles and had service done multiple times here and will definitely be back. More

Service Dept set up appointment for next day.Got to service department for appt and told me 3 to 4 days. Ended up being 7 days because I finally called our sales rep for help or we still would be waiti service department for appt and told me 3 to 4 days. Ended up being 7 days because I finally called our sales rep for help or we still would be waiting. More

First time I've been disappointed with Jim Butler servicing my 2016 Chevy Silverado. -not timely, wasteful -poor, incomplete service -poor attitude on July 5th servicing my 2016 Chevy Silverado. -not timely, wasteful -poor, incomplete service -poor attitude on July 5th More