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4,277 Reviews of Jim Butler Chevrolet - Service Center
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March 04, 2021
An Oil change and tire rotation should not take 2.5 hours with an appointment. I watched my vehicle get checked in and promptly moved to the lot. It seems scheduling of service could be better orchestrated with an appointment. I watched my vehicle get checked in and promptly moved to the lot. It seems scheduling of service could be better orchestrated or perhaps an express lane for oil changes etc. You sell cars during the evening, why not service them during those business hours as well? I would recommend dealer for Dealer required service but not simple oil changes. More
by panderson911
Verified Customer
March 03, 2021
Great service department, great people, ok prices,great communication,miss the donuts on Saturday service appointments lol always do what they say and call me to get approval before communication,miss the donuts on Saturday service appointments lol always do what they say and call me to get approval before More
by KPULLEN38
March 01, 2021
Kim H was understanding and helpful. She took her time to make sure my coupon was applied for the alignment. Also, the service was quick I was afraid I would have to wait have the day. make sure my coupon was applied for the alignment. Also, the service was quick I was afraid I would have to wait have the day. More
by ktenders
Employees Worked With
February 27, 2021
Great service.It was easy to make appointment and the folks that I dealt with were very friendly and acted very professional.The waiting for the work to be done was satisfactory. folks that I dealt with were very friendly and acted very professional.The waiting for the work to be done was satisfactory. More
by JKRUPP52
Employees Worked With
February 24, 2021
The service department was flexible, accommodating, and polite. Unlike other dealerships, I have never had a bad experience taking my cars in to this dealership. polite. Unlike other dealerships, I have never had a bad experience taking my cars in to this dealership. More
by JDM531
February 24, 2021
Price quotes for service was in my favor this time.but makes me wonder about quotes in the future. If I ask for a quote it should be correct. makes me wonder about quotes in the future. If I ask for a quote it should be correct. More
by LOUISEGAYNOR
Employees Worked With
February 22, 2021
We will not be coming back with any of our suvs. You tried to sell us a new motor for our car. Took the car to get a second opinion out motor is fine! A lifter was not stuck. On the paperwork that we le tried to sell us a new motor for our car. Took the car to get a second opinion out motor is fine! A lifter was not stuck. On the paperwork that we left with it said we declined the oil change we did not. Andrew told my husband he was not doing it. We brought the car in for traction control not working and saying error and it was never addressed. More
by souders1995
Employees Worked With
Andrew
February 22, 2021
Andrew was the technician for my car, and he was very quick! He applied our extended warranty and already had the info for it without needing me to mention that we had an extended warranty. He also calle quick! He applied our extended warranty and already had the info for it without needing me to mention that we had an extended warranty. He also called me later that day to let me know they'd be able to work on my car that day, and then later called again to let me know I could pick it up in the morning. Did not expect same day service, so that was a nice surprise More
by ANTHONY
Employees Worked With
Andrew Branca, Melissa Perez
February 20, 2021
They let me come in use their wifi to do some meetings and be efficient while my car was being worked on. Quick and easy! Highly recommend! and be efficient while my car was being worked on. Quick and easy! Highly recommend! More
by mariah.mcnail
Employees Worked With
February 19, 2021
Me and my wife always have good service at your location everyone’s always nice and friendly keep up the good workI do not remember the names of the people we talk to awls I know is they were nice and frien everyone’s always nice and friendly keep up the good workI do not remember the names of the people we talk to awls I know is they were nice and friendly More
by gleiforst
