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4,281 Reviews of Jim Butler Chevrolet - Service Center
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February 22, 2021
We will not be coming back with any of our suvs. You tried to sell us a new motor for our car. Took the car to get a second opinion out motor is fine! A lifter was not stuck. On the paperwork that we le tried to sell us a new motor for our car. Took the car to get a second opinion out motor is fine! A lifter was not stuck. On the paperwork that we left with it said we declined the oil change we did not. Andrew told my husband he was not doing it. We brought the car in for traction control not working and saying error and it was never addressed. More
by souders1995
Verified CustomerEmployees Worked With
Andrew
February 22, 2021
Andrew was the technician for my car, and he was very quick! He applied our extended warranty and already had the info for it without needing me to mention that we had an extended warranty. He also calle quick! He applied our extended warranty and already had the info for it without needing me to mention that we had an extended warranty. He also called me later that day to let me know they'd be able to work on my car that day, and then later called again to let me know I could pick it up in the morning. Did not expect same day service, so that was a nice surprise More
by ANTHONY
Employees Worked With
Andrew Branca, Melissa Perez
February 20, 2021
They let me come in use their wifi to do some meetings and be efficient while my car was being worked on. Quick and easy! Highly recommend! and be efficient while my car was being worked on. Quick and easy! Highly recommend! More
by mariah.mcnail
Employees Worked With
February 19, 2021
Me and my wife always have good service at your location everyone’s always nice and friendly keep up the good workI do not remember the names of the people we talk to awls I know is they were nice and frien everyone’s always nice and friendly keep up the good workI do not remember the names of the people we talk to awls I know is they were nice and friendly More
by gleiforst
February 19, 2021
Kim at the service center is excellent. She kept me up to date on the repairs the entire time. Her customer service is impeccable. The mechanics listened to my concerns and took care of all of the issues. date on the repairs the entire time. Her customer service is impeccable. The mechanics listened to my concerns and took care of all of the issues. More
by daniel.heavin
Employees Worked With
February 19, 2021
Excellent customer service from every single employee I came in contact with from my initial phone call to pick up. Kept me informed the entire time they had my vehicle. came in contact with from my initial phone call to pick up. Kept me informed the entire time they had my vehicle. More
by stlshell
February 18, 2021
Always a great experience. I will only come here for service and to buy any new cars or trucks in the future. My favorite place service and to buy any new cars or trucks in the future. My favorite place More
by jejackson0909
February 17, 2021
Well organized service process, kept within the quoted time for service completion. Good follow up prior to my appointment reminding me of the appointment, plus a voicemail confirmation. time for service completion. Good follow up prior to my appointment reminding me of the appointment, plus a voicemail confirmation. More
by crookjp1212
Employees Worked With
Mike Johnson
February 17, 2021
Well it's been 2 weeks since I had my truck in for service for the 6th time & it is no better than before!! Still having the same issues that your so called top service tech says he can't find. Well y service for the 6th time & it is no better than before!! Still having the same issues that your so called top service tech says he can't find. Well your service really lives up to all the negative talk I've heard about!! I'll be taking it to Sapaugh next to have my truck fixed right!! They did fix the dent inside my driver door but the gouge in my bed not good at all. I can still see it!! Yes your service has lived up to all the negative talk I was told about!!!! More
by KENNYE1963
February 13, 2021
5 star experience. Treated me like family, process was easy and effortless. Car was represented honestly, without a single scratch and has been running like a dream. Thank you for making our family's new easy and effortless. Car was represented honestly, without a single scratch and has been running like a dream. Thank you for making our family's new ride a dream come true! More
by amaska.031
Employees Worked With
David Wucher
