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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,279 Reviews

4,279 Reviews of Jim Butler Chevrolet - Service Center

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February 20, 2021

They let me come in use their wifi to do some meetings and be efficient while my car was being worked on. Quick and easy! Highly recommend! More

by mariah.mcnail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

February 19, 2021

Me and my wife always have good service at your location everyone’s always nice and friendly keep up the good workI do not remember the names of the people we talk to awls I know is they were nice and frien More

by gleiforst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Feb 21, 2021 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

February 19, 2021

Kim at the service center is excellent. She kept me up to date on the repairs the entire time. Her customer service is impeccable. The mechanics listened to my concerns and took care of all of the issues. More

by daniel.heavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2021 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2021

Excellent customer service from every single employee I came in contact with from my initial phone call to pick up. Kept me informed the entire time they had my vehicle. More

by stlshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla, Service dept
Feb 21, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Feb 21, 2021 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2021

Always a great experience. I will only come here for service and to buy any new cars or trucks in the future. My favorite place More

by jejackson0909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Feb 20, 2021 -

Jim Butler Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

February 17, 2021

Well organized service process, kept within the quoted time for service completion. Good follow up prior to my appointment reminding me of the appointment, plus a voicemail confirmation. More

by crookjp1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 19, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Take care!

February 17, 2021

Well it's been 2 weeks since I had my truck in for service for the 6th time & it is no better than before!! Still having the same issues that your so called top service tech says he can't find. Well y More

by KENNYE1963
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
February 13, 2021

5 star experience. Treated me like family, process was easy and effortless. Car was represented honestly, without a single scratch and has been running like a dream. Thank you for making our family's new More

by amaska.031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wucher
Feb 15, 2021 -

Jim Butler Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2021

The entire team was wearing their masks properly and welcomed me with a smile. The service was completed fast and done right. Definitely recommend this dealership More

by jzensen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Feb 14, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

February 11, 2021

Service department never called me to tell me truck was ready to pickup. Had to call myself then they told me they close in 8 minutes. I drive 25 minutes to get my truck serviced there. More

by alextank8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure which employee(s)
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