Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,276 Reviews

4,276 Reviews of Jim Butler Chevrolet - Service Center

Sort by
February 19, 2021

Excellent customer service from every single employee I came in contact with from my initial phone call to pick up. Kept me informed the entire time they had my vehicle. More

by stlshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla, Service dept
Feb 21, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Feb 21, 2021 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2021

Always a great experience. I will only come here for service and to buy any new cars or trucks in the future. My favorite place More

by jejackson0909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Feb 20, 2021 -

Jim Butler Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

February 17, 2021

Well it's been 2 weeks since I had my truck in for service for the 6th time & it is no better than before!! Still having the same issues that your so called top service tech says he can't find. Well y More

by KENNYE1963
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
February 17, 2021

Well organized service process, kept within the quoted time for service completion. Good follow up prior to my appointment reminding me of the appointment, plus a voicemail confirmation. More

by crookjp1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 19, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! Take care!

February 13, 2021

5 star experience. Treated me like family, process was easy and effortless. Car was represented honestly, without a single scratch and has been running like a dream. Thank you for making our family's new More

by amaska.031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wucher
Feb 15, 2021 -

Jim Butler Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2021

The entire team was wearing their masks properly and welcomed me with a smile. The service was completed fast and done right. Definitely recommend this dealership More

by jzensen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Feb 14, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

February 11, 2021

Service department never called me to tell me truck was ready to pickup. Had to call myself then they told me they close in 8 minutes. I drive 25 minutes to get my truck serviced there. More

by alextank8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure which employee(s)
February 11, 2021

I had a really good experience the 2nd time. Truck was detailed and looked good. Thank you Mike C and Jim Butler for taking care of my issues! More

by herodkenneth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Jim Butler Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2021

kept me waiting told me it would only be 5 more minutes then left me standing for 40 more minutes if i known it was going to be that long would have had them shuttle me home til ready More

by robwelker68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Feb 15, 2021 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 09, 2021

Still best place to get my oil changed plus their service people are the greatest and that includes the mechanics! Also my sales guy Matt vallie😊 More

by rauljj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts guy behind shield older gentleman w/glasses
Feb 11, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! We sincerely value your business and look forward to your next visit!

...
254
...