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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,277 Reviews

4,277 Reviews of Jim Butler Chevrolet - Service Center

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February 09, 2021

Still best place to get my oil changed plus their service people are the greatest and that includes the mechanics! Also my sales guy Matt vallie😊 More

by rauljj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts guy behind shield older gentleman w/glasses
Feb 11, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! We sincerely value your business and look forward to your next visit!

February 09, 2021

I was extremely happy with my service on my Sonic from the original call for service through excellent customer service from Kayla, our service assistant, through the actual repairs,car rental, settlement More

by sweetlady1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Feb 11, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2021

I received excellent service in replacing the passenger front seat in my 2019 Impala. Repaired in one day, gave me a vehicle to use while working on my vehicle. More

by drsjas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, Inc.

February 09, 2021

I got an appointment quickly. Jim Butler has excellent service and courteous service department. I like the availability of shuttle service. I had a very nice service rep. More

by mltrenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Huber
Feb 11, 2021 -

Jim Butler Chevrolet responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2021

They got me in quickly, worked on my new car and got me back on the road. Thanks Jim Butler Chevy. I will be taking my car back to them for service. More

by Tom C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Feb 14, 2021 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 08, 2021

The Service Department is the main reason that I return to Butler Chevrolet, for my service needs. Mike Johnson was the Service Specialist who helped me with all my 2008 2500HD required and necessary servi More

by CRPEZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 11, 2021 -

Jim Butler Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

February 08, 2021

Had an appointment for an oil change. took 2 hours and 15 minutes for them to complete the job. Everyone was extremely nice but it seemed excessive time wise when you have an appointment More

by JRANDOLLOUTLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2021

Very disappointed, check engine light back on with two days. Will take my business elsewhere. Was told I would have to bring the car back and leave it. I live in the city and it is very inconvenient to More

by mgwooten70
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

done a great job was in and out asap , I dont have any thing else to say good job thank you bill taylor. have a nice day More

by Btaylor711
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 10, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

February 04, 2021

I had to call to find out my car was done, and they tried to sell me a radiator flush on a car with 31000 miles More

by TFP525
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 10, 2021 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

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