4,281 Reviews of Jim Butler Chevrolet - Service Center
Had an appointment for an oil change. took 2 hours and 15 minutes for them to complete the job. Everyone was extremely nice but it seemed excessive time wise when you have an appointment minutes for them to complete the job. Everyone was extremely nice but it seemed excessive time wise when you have an appointment More
Very disappointed, check engine light back on with two days. Will take my business elsewhere. Was told I would have to bring the car back and leave it. I live in the city and it is very inconvenient to days. Will take my business elsewhere. Was told I would have to bring the car back and leave it. I live in the city and it is very inconvenient to take the car to Fenton and then rent a car to get home and to work the following day. Was told that it may take two days to diagnose the problem. More
Kayla in the service was great to work with, kept me well informed. Headed out to get my car and Kate went to get it for me so I didn't have to go out in the rain. Just great overall customer service! informed. Headed out to get my car and Kate went to get it for me so I didn't have to go out in the rain. Just great overall customer service! More
The service dept was able to get me in the next day to check on a problem I was having. All the people I talked to were very nice and very helpful. check on a problem I was having. All the people I talked to were very nice and very helpful. More
Andrew made my visit very pleasant. Last time had a very passive aggressive man be my service advisor. Was not happy. Andrew was friendly and did not talk down to me. He’s a great addition to your team. passive aggressive man be my service advisor. Was not happy. Andrew was friendly and did not talk down to me. He’s a great addition to your team. More
The Service Representative was very efficient. I was kept informed on the progress of the repairs and received the vehicle in a timely manner. Very good experience. kept informed on the progress of the repairs and received the vehicle in a timely manner. Very good experience. More
Sales contact {Casey} was great, vehicle prep. and finance was quick. Vehicle looked great at delivery!!! Casey was great contact in Sales. Chris Murphy delivered a beautiful vehicle. finance was quick. Vehicle looked great at delivery!!! Casey was great contact in Sales. Chris Murphy delivered a beautiful vehicle. More
They were able to work me in immediately with a nail in my tire. Had a nice waiting area and was back on the road quickly! my tire. Had a nice waiting area and was back on the road quickly! More