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4,281 Reviews of Jim Butler Chevrolet - Service Center
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February 08, 2021
Had an appointment for an oil change. took 2 hours and 15 minutes for them to complete the job. Everyone was extremely nice but it seemed excessive time wise when you have an appointment minutes for them to complete the job. Everyone was extremely nice but it seemed excessive time wise when you have an appointment More
by JRANDOLLOUTLAW
Verified CustomerEmployees Worked With
February 06, 2021
Very disappointed, check engine light back on with two days. Will take my business elsewhere. Was told I would have to bring the car back and leave it. I live in the city and it is very inconvenient to days. Will take my business elsewhere. Was told I would have to bring the car back and leave it. I live in the city and it is very inconvenient to take the car to Fenton and then rent a car to get home and to work the following day. Was told that it may take two days to diagnose the problem. More
by mgwooten70
Employees Worked With
February 04, 2021
Kayla in the service was great to work with, kept me well informed. Headed out to get my car and Kate went to get it for me so I didn't have to go out in the rain. Just great overall customer service! informed. Headed out to get my car and Kate went to get it for me so I didn't have to go out in the rain. Just great overall customer service! More
by jay.alexander
Employees Worked With
Kayla and Kate
February 02, 2021
The service dept was able to get me in the next day to check on a problem I was having. All the people I talked to were very nice and very helpful. check on a problem I was having. All the people I talked to were very nice and very helpful. More
by wamczm67
Employees Worked With
do not know any of the people's names
February 02, 2021
Andrew made my visit very pleasant. Last time had a very passive aggressive man be my service advisor. Was not happy. Andrew was friendly and did not talk down to me. He’s a great addition to your team. passive aggressive man be my service advisor. Was not happy. Andrew was friendly and did not talk down to me. He’s a great addition to your team. More
by J.HUMME
Employees Worked With
Andrew Branca
February 02, 2021
The Service Representative was very efficient. I was kept informed on the progress of the repairs and received the vehicle in a timely manner. Very good experience. kept informed on the progress of the repairs and received the vehicle in a timely manner. Very good experience. More
by pasinthru
Employees Worked With
January 30, 2021
Sales contact {Casey} was great, vehicle prep. and finance was quick. Vehicle looked great at delivery!!! Casey was great contact in Sales. Chris Murphy delivered a beautiful vehicle. finance was quick. Vehicle looked great at delivery!!! Casey was great contact in Sales. Chris Murphy delivered a beautiful vehicle. More
by dmpulley0713
Employees Worked With
Chris Murphy...the best!!!!!
January 29, 2021
They were able to work me in immediately with a nail in my tire. Had a nice waiting area and was back on the road quickly! my tire. Had a nice waiting area and was back on the road quickly! More
by A19RICE68
