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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,280 Reviews

4,280 Reviews of Jim Butler Chevrolet - Service Center

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February 06, 2021

Very disappointed, check engine light back on with two days. Will take my business elsewhere. Was told I would have to bring the car back and leave it. I live in the city and it is very inconvenient to More

by mgwooten70
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

done a great job was in and out asap , I dont have any thing else to say good job thank you bill taylor. have a nice day More

by Btaylor711
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 10, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

February 04, 2021

I had to call to find out my car was done, and they tried to sell me a radiator flush on a car with 31000 miles More

by TFP525
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 10, 2021 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

February 04, 2021

Kayla in the service was great to work with, kept me well informed. Headed out to get my car and Kate went to get it for me so I didn't have to go out in the rain. Just great overall customer service! More

by jay.alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla and Kate
Feb 08, 2021 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff Kayla was so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, Inc.

February 02, 2021

The Service Representative was very efficient. I was kept informed on the progress of the repairs and received the vehicle in a timely manner. Very good experience. More

by pasinthru
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, Inc.

February 02, 2021

The service dept was able to get me in the next day to check on a problem I was having. All the people I talked to were very nice and very helpful. More

by wamczm67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know any of the people's names
Feb 07, 2021 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

February 02, 2021

Andrew made my visit very pleasant. Last time had a very passive aggressive man be my service advisor. Was not happy. Andrew was friendly and did not talk down to me. He’s a great addition to your team. More

by J.HUMME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Branca
Feb 08, 2021 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Feb 09, 2021 -

J.HUMME responded

Thank you.

January 30, 2021

Sales contact {Casey} was great, vehicle prep. and finance was quick. Vehicle looked great at delivery!!! Casey was great contact in Sales. Chris Murphy delivered a beautiful vehicle. More

by dmpulley0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murphy...the best!!!!!
Feb 02, 2021 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! Thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again!

January 29, 2021

They were able to work me in immediately with a nail in my tire. Had a nice waiting area and was back on the road quickly! More

by A19RICE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Feb 02, 2021 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

January 29, 2021

I went in for my first visit, oil change, etc. Everything was good, and me and my vehicle were treated with top notch respect. Easy service visit. More

by antab0225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Feb 02, 2021 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day!

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