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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,366 Reviews

4,366 Reviews of Jim Butler Chevrolet - Service Center

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May 03, 2021

I got attended as soon as I arrived for vehicle maintenance. Told I needed some radiator flush/maintenance that would take 3 hours. I asked for a drive to and later from home. Everything worked out More

by fmr180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
May 04, 2021 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

April 30, 2021

Jim Butler staff has repeatedly treated me with courtesy and respect each time I take my vehicles in for service. They do not pressure me to have extra services performed, but always let you know what’s rec More

by shannaquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle, Jim, Mike Johnson
May 01, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2021

Love this location, love the staff!! Would recommend to family & friends!!! I am definitely a customer for life!!! Trust the work and appreciate the great attitude of the staff 😊 More

by noahjacobdavidn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Apr 30, 2021 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 29, 2021

Very fast, friendly and courteous! Went in for an oil change and emissions test. Even though I wasn't able to get the emissions test because their machine was down, it was all good! Kim and Melissa were More

by tgar1969
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Apr 30, 2021 -

Jim Butler Chevrolet responded

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2021

Lied too about visit n repair time. Alignment off n grease on seat. Have to go back because transmission is starting to go bad again More

by justinsantose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla
April 27, 2021

I had a last-minute change on my service call which was no problem. The check engine light came on, but after the car sat for a week, the light went off. More

by Lecjac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
April 26, 2021

Great communication from the service team. Appreciated the calls updating truck status. Fro. The time we bought th car to this littlw hiccup on the truck everyone has been great. More

by WLZMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
April 23, 2021

Buying the extended warranty sure was worth it. Glad they mentioned it when I bought my vehicle. Would recommend it to everyone who keeps a vehicle beyond 3 years. Paid for itself the first time I needed it. More

by jimholdenried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Perez, Mike Johnson
April 22, 2021

Great service for my first oil change. They got me in and out quickly and did a complete check on all the things I needed done More

by RADUFFMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2021

I do not have a comment at this time. The service was good that I received. I appreciate you all for asking me to rate you all More

by michellelee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Apr 23, 2021 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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