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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,277 Reviews

4,277 Reviews of Jim Butler Chevrolet - Service Center

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January 04, 2021

The battery on the Monte Carlo keeps draining down. I had to jump start it after it set for a few days. The service department kept it for a week, and discovered that the switch for the interior lights w More

by dodgerdandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 05, 2021 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2021

Great service with no woorries about weather. Service area was very clean and covid protocols were being followed. Pick up was quick and car was detailed. Job well done. More

by JonD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 05, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2020

I had a great experience when I went in for an oil change. It did not take long, Mike was the BEST and they did a great job! More

by TeraH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 03, 2021 -

Jim Butler Chevrolet responded

Hi, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

December 30, 2020

my vehicle is still making the noise and was told thee is nothing else that can be done. had my vehicle for over a week More

by RFRANCIS_78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
December 27, 2020

Jim Butler personnel are always courteous and accommodating, even during the pandemic. The downloaded printed reports are always appreciated. Sorry my free service coupons have run their cours More

by RSHARDY5054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

December 25, 2020

I had a complex problem. Jim Butlar worked diligently to identify and repair. I couldn’t be more pleased with the quality and results. It’s been about a month since the repair and all’s well. More

by Paul Brotcke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 30, 2020 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, Inc.. We sincerely value your business and look forward to your next visit!

December 24, 2020

They were nice and curteous people to work with, everything in the process was clear and made sense, and they found the issue other shops did not. Only issue was that it took quite a long time to ge More

by prichardlucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Jim Butler Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Take care!

December 23, 2020

Mike was very kind and helpful. It’d be nice if they had a way to text updates vs having to call and hold on the phone. But everyone was nice to deal with. More

by hollie1799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 27, 2020 -

Jim Butler Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Take care!

December 21, 2020

Never going to Jim Butler again. They take two days to even look at your vehicle. Even if you have an appointment. The service advisor doesn’t even call you after you leave him a message. More

by kkstock0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Timmons
December 20, 2020

terrific & professional I WAS VERY IMPRESSED WITH THE SERVICE THANK YOU VERY MUCH I WOULD RECCOMEND YOU GUYS TO ALL I KNOWTHANKS AGAIN FOR EVERYTHING More

by wendyhcna3
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Dec 25, 2020 -

Jim Butler Chevrolet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. We do hope we can be of assistance in the future. Take care!

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