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4,366 Reviews of Jim Butler Chevrolet - Service Center
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April 01, 2021
Not even dealing with the problems from Jim Butler.....you have heard them several times and NEVER any follow-up. I am done with your lies and your false car labels on the vehicle. I will mos Butler.....you have heard them several times and NEVER any follow-up. I am done with your lies and your false car labels on the vehicle. I will most probably see you in court. DONE with Jim Butler. More
by instructor2u
Verified Customer
April 01, 2021
They bend over backwards to make sure you're satisfied. I only trust Mike to arrive my vehicle. Robert and David in sales are the best!!!! only trust Mike to arrive my vehicle. Robert and David in sales are the best!!!! More
by weasel6190
March 30, 2021
Jim Butler service department was swamped with business, My radio, camera and media center quit working. They let me know it was going to take some time. But when my car number came up they made sure to s My radio, camera and media center quit working. They let me know it was going to take some time. But when my car number came up they made sure to solve the problem and verified it was under warranty. I will definitely buy another vehicle from Jim Butler and already told my son to look for a new truck at the dealership. More
by dlborzillo
Employees Worked With
Mike Johnson
March 30, 2021
We have always been happy with the team at Jim Butler Chevrolet. Courteous and friendly. Only complaint is that service takes too long. Would think that an early appointment for something that should ta Chevrolet. Courteous and friendly. Only complaint is that service takes too long. Would think that an early appointment for something that should take <1hour shouldn't take 3 hours. More
by djjcfamily
Employees Worked With
Kayla and Danielle?
March 29, 2021
Easy process from start to finish. No surprises, competitive pricing, good communication and they fixed my truck. Everything is working correctly now without any pressure sales. competitive pricing, good communication and they fixed my truck. Everything is working correctly now without any pressure sales. More
by dschroll
Employees Worked With
Andrew
March 29, 2021
I would never purchase or have any services done at this facility again. I felt that the racist card was dealt from the service advisor I was assign to. facility again. I felt that the racist card was dealt from the service advisor I was assign to. More
by l30daviss
Employees Worked With
Melissa Perez
March 26, 2021
Rebecca H. was great! She kept me updated on the progress of repairs and was very helpful! I would definitely recommend Jim Bulter for their great customer service! progress of repairs and was very helpful! I would definitely recommend Jim Bulter for their great customer service! More
by dmiller6406
Employees Worked With
Rebecca Huber
March 25, 2021
My dashboard was not cracked when I brought it in for recall nor was there a big scratch on my door. The maintenance report was not accurate,as several things on the list had been completed recall nor was there a big scratch on my door. The maintenance report was not accurate,as several things on the list had been completed More
by Derrick rix
Employees Worked With
Mike Johnson
March 24, 2021
I had a battery issue on a relatively new Impala (about 14,000 miles). While my appointment was for an oil change, etc. the battery was diagnosed as weak from the car sitting too long in COVID-19 quarantin 14,000 miles). While my appointment was for an oil change, etc. the battery was diagnosed as weak from the car sitting too long in COVID-19 quarantine. When I received the invoice, I was pleasantly surprised that the battery was fully warranty covered rather than a pro-rata coverage. More
by gwkrull
Employees Worked With
Andrew, John Zensen
March 24, 2021
The staff is always super friendly. I have been to several dealerships and have not been treated as kindly as this one. They take good care of my car and I appreciate the service reminders I get in my several dealerships and have not been treated as kindly as this one. They take good care of my car and I appreciate the service reminders I get in my email. More
by cheri8708
