Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,280 Reviews

4,280 Reviews of Jim Butler Chevrolet - Service Center

Sort by
December 07, 2020

Other than the wait time for an appointment I have never had an issue with Jim Butler. The staff has always been friendly and courteous. More

by jrproto
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2020 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We will be sure to pass along your comments to the team, as we are always looking for ways to improve. We hope you have a great day.

December 05, 2020

I brought a 2021 Tahoe that has a faulty mechanism & the service of resolving the problem has been way below what is advertised. The End. More

by DJCASUAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Rhame
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Britten service manager ????????????????????
December 03, 2020

Even though I've moved 5 hours away my Red Silverado will be back for service. If this doesn't say enough about the service at Jim Butler Chevrolet nothing will. More

by bmwwrw@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick ??????????
Dec 16, 2020 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2020

Excellent service, very friendly and the waiting period wasnt as long , employees are always very helpful and professional everytime ive been to service department, great service More

by kathymaher28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, Inc.. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2020

Service terrible. Work done I didn’t authorize. I just paid and left because I was tired of dealing with your department. Will not get my business again. More

by jen.mlrtyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
December 02, 2020

Very professional and expert. The service is fast and easy to get an appointment. They finished exactly when they said they would and took good care of my car. More

by settama2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Jim Butler Chevrolet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

December 02, 2020

Great services, good pricing. Definitely would recommend this dealership to other people. Service scheduling was fast, I got my truck serviced the same day I called. More

by fmr180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 10, 2020 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. We do hope we can be of assistance in the future. Take care!

December 02, 2020

The service team is always very professional and willing to get you taken care of immediately. They are very responsive at answering any questions or concerns. More

by SCOTT.BURTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Dec 10, 2020 -

Jim Butler Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 01, 2020

Already answered this twice. Dealership in Fenton a disgrace. Repair should have been diagnosed and covered. Ended up repairing myself. 155 diagnostic fee when i was told they couldn't diagnose unless More

by roc4402003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sowers
December 01, 2020

Went in to get my tires checked and topped off with nitrofill. All the tires were a little low but they went ahead and topped them off for me More

by babybear6190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
262
...