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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,276 Reviews

4,276 Reviews of Jim Butler Chevrolet - Service Center

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December 02, 2020

Service terrible. Work done I didn’t authorize. I just paid and left because I was tired of dealing with your department. Will not get my business again. More

by jen.mlrtyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
December 02, 2020

Very professional and expert. The service is fast and easy to get an appointment. They finished exactly when they said they would and took good care of my car. More

by settama2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Jim Butler Chevrolet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

December 02, 2020

Great services, good pricing. Definitely would recommend this dealership to other people. Service scheduling was fast, I got my truck serviced the same day I called. More

by fmr180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 10, 2020 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. We do hope we can be of assistance in the future. Take care!

December 02, 2020

The service team is always very professional and willing to get you taken care of immediately. They are very responsive at answering any questions or concerns. More

by SCOTT.BURTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Dec 10, 2020 -

Jim Butler Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 01, 2020

Already answered this twice. Dealership in Fenton a disgrace. Repair should have been diagnosed and covered. Ended up repairing myself. 155 diagnostic fee when i was told they couldn't diagnose unless More

by roc4402003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sowers
December 01, 2020

Went in to get my tires checked and topped off with nitrofill. All the tires were a little low but they went ahead and topped them off for me More

by babybear6190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2020

The service team personnel were really very nice and all were willing to help out and get you taken care of in a timely manor. More

by kwking62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

November 28, 2020

I made appt and still had to wait two days before they could even look at my car. One service they said I didn't need but it is still broke. A different issue that was requested was not even addressed at More

by Joe
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

The dealer ship is great but I think there could have been a little coffee cart outside for all of us that were waiting on our vehicles More

by redmanford07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
November 26, 2020

Kayla was great. She kept me informed through the whole process. The repair was done quickly and I got me vehicle back ready to go. More

by davidhall1172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Dec 01, 2020 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

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