Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,276 Reviews

4,276 Reviews of Jim Butler Chevrolet - Service Center

Sort by
November 11, 2020

So much better than Sapaugh. Although, they never cleaned my car, as advertised with an oil change. But overall, way better and I'll be returning in the future. More

by TigerFly827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anatra, Chris Brinley, Mike Johnson
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2020

The people I dealt with were extremely kind and helpful! Thanks! Job well done!I would recommend this dealership to anyone and everyone! All of you there made my experience there very easy and pleasant! Aga More

by grandmaddc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for the recommendation, and have an amazing day!

November 10, 2020

Butler hits a home run!! Keep up the good work. Easy and courteous when using a cell phone during COVID. Service reminders are also very helpful More

by ronpio86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Anatra, Melissa Perez
Nov 18, 2020 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Safe travels!

November 09, 2020

The Ease of getting an appointment date m, others had no availability for weeks. Service writer kept me informed on my multi-day repair timeline. More

by charlie_schaeffer
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 05, 2020

It took 3 days to call me with what my problem was, which seemed a little extreme since there was a check engine light and code. However, I simply asked if I could have my rental car comped and immediately t More

by margolynndill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, Inc.!

November 05, 2020

Awesome service! Kayla was awesome on the phone, text and in person! My car was fixed in a reasonable time. They were extremely busy and got my car in fast. Really like Jim Butler anc their service departme More

by Sue S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Nov 18, 2020 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2020

I called service advisor David back after i got off work (12:40) & i gave him the ok to do work. He gave me two options one was to get my car working ($400) and the other one was some ridiculous fixing thin More

by ashlynnclifford17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Konieczny
Nov 28, 2020 -

Jim Butler Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to our Service Director David Brittain at (636) 349-3222 X:3030 when you have a chance. Thank you, and we look forward to hearing from you.

November 04, 2020

Amazing experience buying my first car here. The staff are all so kind and friendly. Have had my car serviced several times and the experience has always been quick, efficient and above my expectations. More

by shortfroggy525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2020

I spent $886.00 and still have a check engine light and told it will cost more to continue diagnostics and find the problem I’m very disappointed More

by JMMYNATT
Recommend Dealer
No
Employees Worked With
Bill
Nov 28, 2020 -

Jim Butler Chevrolet responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact our Service Director David Brittain at (636) 349-3222 X:3030 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Nov 28, 2020 -

JMMYNATT responded

That’s not necessary I was afraid of what it might cost me so I took it to someone that would fix the problem without it costing me another fortune.

November 03, 2020

Disappointed that we had to come twice to finally get the issue addressed. Brought it in at the appointment time and they worked to finish the repair prior to close so that we could take it home More

by catscnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Britton
Nov 18, 2020 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

...
265
...