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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,366 Reviews

4,366 Reviews of Jim Butler Chevrolet - Service Center

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February 02, 2021

The service dept was able to get me in the next day to check on a problem I was having. All the people I talked to were very nice and very helpful. More

by wamczm67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know any of the people's names
Feb 07, 2021 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

February 02, 2021

Andrew made my visit very pleasant. Last time had a very passive aggressive man be my service advisor. Was not happy. Andrew was friendly and did not talk down to me. He’s a great addition to your team. More

by J.HUMME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Branca
Feb 08, 2021 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Feb 09, 2021 -

J.HUMME responded

Thank you.

February 02, 2021

The Service Representative was very efficient. I was kept informed on the progress of the repairs and received the vehicle in a timely manner. Very good experience. More

by pasinthru
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, Inc.

January 30, 2021

Sales contact {Casey} was great, vehicle prep. and finance was quick. Vehicle looked great at delivery!!! Casey was great contact in Sales. Chris Murphy delivered a beautiful vehicle. More

by dmpulley0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murphy...the best!!!!!
Feb 02, 2021 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! Thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again!

January 29, 2021

I went in for my first visit, oil change, etc. Everything was good, and me and my vehicle were treated with top notch respect. Easy service visit. More

by antab0225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Feb 02, 2021 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day!

January 29, 2021

They were able to work me in immediately with a nail in my tire. Had a nice waiting area and was back on the road quickly! More

by A19RICE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Feb 02, 2021 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Jim Butler Chevrolet, Inc. and we hope to see you again.

January 27, 2021

Great dealership with good people. Would go to this dealership for all my business. Friendly and very professional. Will recommend Jim butler chevrolet to everyone More

by dlechner102252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Jan 27, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2021

Great service! Quick to get me into a rental and on my way while they worked on the warranty issue. Everyone was very friendly and helpful. More

by DGREIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Jan 27, 2021 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, Inc.. Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2021

The dealership service department completed the oil change and the tire rotation as requested by me. They service department was friendly and courteous. The payment process was quick. More

by chris.kost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 27, 2021 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2021

Service employees very professional, kept me informed regarding how long it would take. They also explained their process and did not leave messy footprints or fingerprints. Very happy with the service More

by TIMWIDEMAN21
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jan 26, 2021 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

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