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4,366 Reviews of Jim Butler Chevrolet - Service Center
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January 21, 2021
The customer service we have received just trying to get a simple inspection, after buying our truck at Jim Butler, was a nightmare. I waited 3 hours the first time I was scheduled to come in and it never a simple inspection, after buying our truck at Jim Butler, was a nightmare. I waited 3 hours the first time I was scheduled to come in and it never was inspected. I had to reschedule and the second time I was told my truck was getting the inspection while I seen my truck clearly sitting outside of the doors. Then I was told they had to drive it to a different location. Then I was told the off site locations machine was broken, therefore they had to do it right at the dealership itself. You can’t make this stuff up. The lack of consideration, and organization are both lacking is a serious way. More
by nnjordan63
Verified CustomerEmployees Worked With
Mike Johnson
January 21, 2021
Everything was completed in a timely manner and was greatly appreciated. thank you. I will continue getting my service for our car with Jim Butler Chevrolet. greatly appreciated. thank you. I will continue getting my service for our car with Jim Butler Chevrolet. More
by anamarie7153
January 19, 2021
Service Department did what was asked by me. Outside of a part they had to order for my vehicle on the last week of December and still waiting to hear about the part. But in the dealerships defense there is part they had to order for my vehicle on the last week of December and still waiting to hear about the part. But in the dealerships defense there is a pandemic going on and hard to get parts. More
by jim.seier
Employees Worked With
Kayla Merrick
January 18, 2021
Great service. My brakes don’t squeak anymore. They did the pickup and drop off service for me which is always nice. Allows me to get my service done and my work done. the pickup and drop off service for me which is always nice. Allows me to get my service done and my work done. More
by DUSTINWILLBRAND
Employees Worked With
Mike Johnson
January 18, 2021
Thank you so much. Mike was very amazing and so helpful with my car! I look forward to having him always doing work on my car when I need to come in next. with my car! I look forward to having him always doing work on my car when I need to come in next. More
by JORDANFLUEGGE
January 17, 2021
This recent experience was a total delight. My service writer was again, in my opinion, best ever. Kim is professional, courteous, and very helpful. David, the shuttle driver was also of the same calibe writer was again, in my opinion, best ever. Kim is professional, courteous, and very helpful. David, the shuttle driver was also of the same caliber. These two folks made an inconvenient trip to the dealership much more tolerable for me and I sincerely appreciate them. More
by wheelsuprsw
January 15, 2021
Very friendly and knowledgeable. Keep customer informed, very clean lobby to wait for car to be done. Overall very comfortable to bring your car to be serviced. very clean lobby to wait for car to be done. Overall very comfortable to bring your car to be serviced. More
by DEBBIE50FENTON
Employees Worked With
January 14, 2021
Fabulous fabulous fabulous fabulous fabulous fabulous Fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabu Fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous fabulous f More
by jankarl4
January 12, 2021
Went in for an oil change. They told me there was a recall (seatbelt). I suppose they worked efficiently as possible. Just wished they had told me it would take an hour and a half. recall (seatbelt). I suppose they worked efficiently as possible. Just wished they had told me it would take an hour and a half. More
by RICKG058
Employees Worked With
Kayla Merrick
January 12, 2021
No one at reception desk. I stood there not knowing what to do or where to go. Many people.walking around but no one greeted me. I had an appt too. Once assigned with Rebbeca everything was handled professi to do or where to go. Many people.walking around but no one greeted me. I had an appt too. Once assigned with Rebbeca everything was handled professionally. More
by smyt0m45
Employees Worked With
Rebbeca
