Jim Butler Chevrolet - Service Center

Awesome as usual Took my car in for service. NO issues. Staff is always friendly and they go out of the way to help. Great job. Keep up the good work Took my car in for service. NO issues. Staff is always friendly and they go out of the way to help. Great job. Keep up the good work More

Kim as always was very helpful and attentive. We had a 1 1/2 delay from our scheduled appointment time which I don't know if that's typical of dealers now with the virus outbreak but that's only happened on 1/2 delay from our scheduled appointment time which I don't know if that's typical of dealers now with the virus outbreak but that's only happened one other time in 4 years so we'll see in the future. More

Oil Change Kayla was very helpful and attentive. I had an appointment and Kayla made sure I was in and out as fast as I could. Awesome place to deal with, Kayla was very helpful and attentive. I had an appointment and Kayla made sure I was in and out as fast as I could. Awesome place to deal with, More

I was outstanded with services provided by your staff. Even with the covid situation going on they gave courtesy updates and speedy repairs. Thank you guys very much. Even with the covid situation going on they gave courtesy updates and speedy repairs. Thank you guys very much. More

service department lady is just great. gets your work done . you get your work done on a timely time line . the work is done wright the first time.the service writer is good .she works well with her clients.s you get your work done on a timely time line . the work is done wright the first time.the service writer is good .she works well with her clients.she keeps you updated when you are waiting for your car.which makes you think they care about you. More

It was good. Just had to wait about 2 hours to get chrome review mirrors put on my car. Don't know if someone with car problems were ahead of me but you'd think they'd just pop those mirrors in in about 15 m review mirrors put on my car. Don't know if someone with car problems were ahead of me but you'd think they'd just pop those mirrors in in about 15 minutes and send me on my way instead of making me wait almost 2 hours to do more high maintenance work on other vehicles ahead of me. More

concerned I am sure the work done on my car was done well. However, I was assured that the dealership was taking all precautions in making sure customers would I am sure the work done on my car was done well. However, I was assured that the dealership was taking all precautions in making sure customers would be safe. The persons checking in my car, and checking me out did not have masks on. The person behind the counter taking my payment was protected by plastic hanging down and that was good. I expected no contact in checking me in and picking up my car. That was not the case. I am disappointed in Jim Butler. More

Service is always exceptional I always enjoy taking my vehicles to Jim Butler Chevrolet for service. I love working with the great customer service from Kim Hausmann and David Koni I always enjoy taking my vehicles to Jim Butler Chevrolet for service. I love working with the great customer service from Kim Hausmann and David Konieczny. More

Never miss a beat Its times like these when you are glad you have someone you can count on. Seriously. This is when we separate the true and loyal people from the res Its times like these when you are glad you have someone you can count on. Seriously. This is when we separate the true and loyal people from the rest. Thank you for always being there to help me. More

Communication Jim Butler has always been wonderful about communicating the status of my car's repairs. However, this time I never received a call to inform me what Jim Butler has always been wonderful about communicating the status of my car's repairs. However, this time I never received a call to inform me what was happening with my car's repairs. I realize that Jim Butler currently doesn't have as many service people, working due to the virus, but the person in charge of my repairs told me he would call before the service people worked on my vehicle, the call never came. I finally called Jim Butler to find out what was happening with my car but the person I was working with was off that day. I left a message with another service manager but never received a return call. The next day I received the call that my car was finished. I would have appreciated a call to let me know the status of the repair which I always have had in the past. More