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4,276 Reviews of Jim Butler Chevrolet - Service Center
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April 25, 2020
CHRIS made Everything Go Smooth Everyone is nice at Jim Butler but Chris (in service) & George (service mngr.) are the Real Thing. Also Scott Johnson and Tim Rhame are also on my li Everyone is nice at Jim Butler but Chris (in service) & George (service mngr.) are the Real Thing. Also Scott Johnson and Tim Rhame are also on my list of good people. More
by EZ
Verified Customer
April 24, 2020
This dealership is extremely unprepared. I made an appointment a week prior to find out the day of that it would take days to fix my car. This was because they didn’t know if they had the part they ne appointment a week prior to find out the day of that it would take days to fix my car. This was because they didn’t know if they had the part they needed nor did they think they had enough hands on deck. After complaining, we were told they did have the part and it would take 30 minutes. My appointment was at 10:15 and I didn’t get my car back until 2:30. More
by lexiroellig
Employees Worked With
Mike Johnson
April 24, 2020
Thank you for taking care of us at St. Clare Hospital! I desperately needed an oil change, your staff went above and beyond for me. desperately needed an oil change, your staff went above and beyond for me. More
by shanakorn87
Employees Worked With
April 24, 2020
Service was great. Employees were friendly and kind. Service area was clean and my time was spent in the waiting room which was clean and it’s nice to be able to get a bottle of water Service area was clean and my time was spent in the waiting room which was clean and it’s nice to be able to get a bottle of water More
by MARSHAANN67
April 22, 2020
Had tires rotated at Dobbs and found lower right ball joint needed replaced. The technician actually showed me the ball joint. Took vehicle to your trusted dealership where I bought the car and told the joint needed replaced. The technician actually showed me the ball joint. Took vehicle to your trusted dealership where I bought the car and told them what I needed. Your service department ensued to charge me $155 to tell me I need the lower ball joint replaced. Something I already knew. Gave me some astronomical price to do the repair. I took it somewhere else. Bad customer service!!! More
by mdomenic
Employees Worked With
Melissa Perez
April 22, 2020
This time i was there everyone was not nice , i get the w Not happy with this trip at all , we were not getting return phone calls from Mr Johnson, talked to like i was dumb by mechanic ya i know my car is n Not happy with this trip at all , we were not getting return phone calls from Mr Johnson, talked to like i was dumb by mechanic ya i know my car is not two days old , as he rudely pointed out to me . MOST of all why did i PAY $ over $ 200.00 on a warranty issue, witch by the way they checked my break not transmission !!!!!!!!! More
by stlpainters
Employees Worked With
Mike Johnson
April 22, 2020
Bought my new car through them last year. Customer service is excellent. Love everything about them. Would recommend to anyone. Always putting customer satisfaction first service is excellent. Love everything about them. Would recommend to anyone. Always putting customer satisfaction first More
by tminton1083
Employees Worked With
April 22, 2020
From the time I arrived for the appointment; until the vehicle was updated. The staff was friendly; informative and professional. The service was performed in a timely manner. Thank you vehicle was updated. The staff was friendly; informative and professional. The service was performed in a timely manner. Thank you More
by kdholmes2002
April 22, 2020
Promised my truck would be time by a certain day, it took them 3 days longer on a simple in stock part that should of took them less than a day. them 3 days longer on a simple in stock part that should of took them less than a day. More
by joeyellmer
Employees Worked With
April 22, 2020
I had to come on Monday to get my oil changed and was very impressed. Social Distancing and safeguarding measures-check! Quick check in time-check! Fast Service-check! very impressed. Social Distancing and safeguarding measures-check! Quick check in time-check! Fast Service-check! More
by cinyr37
Employees Worked With
Mike Johnson, Matt Dawson
