4,281 Reviews of Jim Butler Chevrolet - Service Center
From the time I arrived for the appointment; until the vehicle was updated. The staff was friendly; informative and professional. The service was performed in a timely manner. Thank you vehicle was updated. The staff was friendly; informative and professional. The service was performed in a timely manner. Thank you More
Promised my truck would be time by a certain day, it took them 3 days longer on a simple in stock part that should of took them less than a day. them 3 days longer on a simple in stock part that should of took them less than a day. More
I had to come on Monday to get my oil changed and was very impressed. Social Distancing and safeguarding measures-check! Quick check in time-check! Fast Service-check! very impressed. Social Distancing and safeguarding measures-check! Quick check in time-check! Fast Service-check! More
Had tires rotated at Dobbs and found lower right ball joint needed replaced. The technician actually showed me the ball joint. Took vehicle to your trusted dealership where I bought the car and told the joint needed replaced. The technician actually showed me the ball joint. Took vehicle to your trusted dealership where I bought the car and told them what I needed. Your service department ensued to charge me $155 to tell me I need the lower ball joint replaced. Something I already knew. Gave me some astronomical price to do the repair. I took it somewhere else. Bad customer service!!! More
This time i was there everyone was not nice , i get the w Not happy with this trip at all , we were not getting return phone calls from Mr Johnson, talked to like i was dumb by mechanic ya i know my car is n Not happy with this trip at all , we were not getting return phone calls from Mr Johnson, talked to like i was dumb by mechanic ya i know my car is not two days old , as he rudely pointed out to me . MOST of all why did i PAY $ over $ 200.00 on a warranty issue, witch by the way they checked my break not transmission !!!!!!!!! More
As always friendly, the service was prompt this time. The oil change charge is a bit pricey, over all satisfied, will continue to recommend Jim Butler in Fenton oil change charge is a bit pricey, over all satisfied, will continue to recommend Jim Butler in Fenton More
Recall on brakes Everyone was nice & work was competed in timely manner, I have always had very professional & friendly employees to work with me & answer any question Everyone was nice & work was competed in timely manner, I have always had very professional & friendly employees to work with me & answer any questions I have More
Mike kept me informed everyday once my truck got in the shop. The people are always friendly at Jim Butler. I just wish they would have felt the light vibration that I feel periodically shop. The people are always friendly at Jim Butler. I just wish they would have felt the light vibration that I feel periodically More
Did not fix my squeaky brake. Very disappointed instead of replacing it just clean it up and hope for the best. When I have time I'll bring it back and try it one more time of replacing it just clean it up and hope for the best. When I have time I'll bring it back and try it one more time More
Service was great however, very lengthy. A 90 minute oil change actually took 135 minutes. Wonder how people who WORK ever make this kind of time commitment? And during a super virus outbreak? Super fun ti change actually took 135 minutes. Wonder how people who WORK ever make this kind of time commitment? And during a super virus outbreak? Super fun time to be sitting in a waiting room. More