4,281 Reviews of Jim Butler Chevrolet - Service Center
recall / routine oil change Called to set an appointment and everything went well. I had to reschedule my appointment and everything went well. I was told my service would take Called to set an appointment and everything went well. I had to reschedule my appointment and everything went well. I was told my service would take about 90 minutes and it was completed as stated. Everyone was friendly and courteous More
Bummer Took almost 2 HOURS for an oil change! When I asked what was taking so long, I was told they were 'short staffed'. Would have been better knowing this Took almost 2 HOURS for an oil change! When I asked what was taking so long, I was told they were 'short staffed'. Would have been better knowing this when I arrived. ( I had an appointment) More
I've had a better experience Not the level of service I've grown accustom from other dealerships. No coffee, no estimate given on how long the service would be, not a good experie Not the level of service I've grown accustom from other dealerships. No coffee, no estimate given on how long the service would be, not a good experience. More
Saved me! I was visiting from out of town when tire went flat and couldn't be repaired. Long story short, my tires are low-profile and not easily found. They I was visiting from out of town when tire went flat and couldn't be repaired. Long story short, my tires are low-profile and not easily found. They went above and beyond to find tires for me. The next day my car was finished with 4 new tires, mounting, balancing and alignment. More
You guys and ladies are GREAT And you know it! Keep up the good work. I enjoy coming to see you. Stay safe out there and will see all of you the next time. Andy And you know it! Keep up the good work. I enjoy coming to see you. Stay safe out there and will see all of you the next time. Andy More
Kim is such a professional she makes me feel special and Joe abstract was a great salesman and Alex Cox did a wonderful job thankyo Joe abstract was a great salesman and Alex Cox did a wonderful job thankyo More
The service department members are always friendly, knowledgable, and provide outstanding customer. My service adviser, Bill T. is awesome! He always greets me with a welcoming smile. knowledgable, and provide outstanding customer. My service adviser, Bill T. is awesome! He always greets me with a welcoming smile. More
The car was in for the same problem 3 times because Doug admitted to.mecthe car was not repaired. The discount for belonging to occ was not honored. The cashier was very rude, never made eye contact or smil admitted to.mecthe car was not repaired. The discount for belonging to occ was not honored. The cashier was very rude, never made eye contact or smiled. The used parts were left in my car for me to dispose of. More
Great customer service Was in, got oil changed and transmission issue corrected all in the same day which was crazy. I even had a rental as we expected it to take a few days Was in, got oil changed and transmission issue corrected all in the same day which was crazy. I even had a rental as we expected it to take a few days but got everything taken care of and even better it was all covered under warranty. More
Oil change Had an appointment at 1 pm, and to do an oil change it still took 2 hours. Not sure why it took so long, they took my truck back right away Had an appointment at 1 pm, and to do an oil change it still took 2 hours. Not sure why it took so long, they took my truck back right away More