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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,253 Reviews

4,253 Reviews of Jim Butler Chevrolet - Service Center

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March 03, 2020

Only place I’ll get my car serviced they are great people who value their work & also value their customers . It gets better and better every time More

by BJHARRIS71
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Mar 03, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

March 03, 2020

When I called to make an appointment, the girs that I talked with were VERY rude. I spoke to their supervisor, Bill. After our conversation, he and Kayla worked with me and I was able to get my car f More

by lmfeinberg89
Recommend Dealer
Yes
Employees Worked With
Bill and Kayla. Five stars for each!
Mar 03, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business. We're sorry to hear about your initial experience, but we're glad Bill and Kayla were able to turn it around for you. We hope your future visits are perfect!

March 03, 2020

Excellent service work that was done very fast. They kept me informed of all that needed to be done. Friendly helpful staff made the process easy More

by erikpapke
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Mar 03, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

March 02, 2020

Staff has been great from start to finish. Unfortunately my 2020 Silverado has been in the shop most of the time. Don’t know if I would by another Chevy after this ordeal. More

by blessed0330
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla , Scott Johnson
Mar 02, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business. We're sorry to hear that your truck has needed service done. We hope the repairs will be able to be completed quickly and get you back in your truck! Safe travels.

March 02, 2020

I wish I had it explained to me what was actually done to my car when I picked it up. I liked it when you use to wash and vacuum customers cars before they picked them up. That was a nice treat! More

by terrimier
Recommend Dealer
Yes
Employees Worked With
Kayla in Service Dept.
Mar 02, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business! We appreciate your suggestions and we will share them with our management. We look forward to working with you again and we are happy to go over the details of the service work performed! If you would like to discuss, please feel free to reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

March 02, 2020

friendly and professional While I waited for my car, I was offered water, coffee and free donuts (which were gone). I waiting room was clean and comfortable. I will be back. More

by blakeyjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

March 02, 2020

Online scheduling of appointment was easy and very useful. Pulled up in garage and was met by friendly and helpful woman. Work was excellent and checkout was a breeze. More

by MYRICK.RICK
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Mar 02, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

March 02, 2020

You get great services at Jim butler and the staff is on friendly and helpful the big cajun abbeville Louisiana I live in st Louis down town and Kim is great she services all thre of my trucks tha More

by LLOYDBESSARD28
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Mar 02, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

March 02, 2020

In and out....pleased !!! All the way back in 2016 working with John Zensen in sales was painless...just last Thursday I needed a lot of service work done and had a transmissi More

by rand3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Kircher in service, John Zensen
Mar 03, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visits with us. We look forward to seeing you next time!

March 01, 2020

My visit wet very well. I had a warranty replacement for the step bars on my 2018 Colorado Redline. The parts came in very quick, got my appointment scheduled and got the parts replaced within about an hou More

by scott.noll36
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

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