Jim Butler Chevrolet - Service Center

Took my wife's car in To be diagnosed after running in circles myself. Purge valve was stuck in the open position at first. We discussed it was not covered under warranty then after further review by the circles myself. Purge valve was stuck in the open position at first. We discussed it was not covered under warranty then after further review by the consultant they were able to cover it under warranty.. fast awesome service More

oil change tire rotation Rotated tires...missing a valve cap(actually this is from the last visit-still missing) - the tire pressure was not corrected....tire pressure sens Rotated tires...missing a valve cap(actually this is from the last visit-still missing) - the tire pressure was not corrected....tire pressure sensors were not recalculated...so when I pull up tire pressure on the dash front tire pressure readout is for back tires and vice/versa More

Got me In right away and did the job in a hour because bad weather was coming in. Explained everything was great service all around bad weather was coming in. Explained everything was great service all around More

Not the best service! Felt belittled because I said I couldn’t afford all the services needed for my vehicle. Not sure if I want to come back!!! couldn’t afford all the services needed for my vehicle. Not sure if I want to come back!!! More

Recall Service Call The service writer was pleasant and helpful. He let me know how long the wait would be. He was only off by about 20 minutes. I didn't find that The service writer was pleasant and helpful. He let me know how long the wait would be. He was only off by about 20 minutes. I didn't find that a problem as taking a rental and going through all that process would have taken much longer than that. The waiting area is comfortable and the free coffee was much appreciated. More

Great service, friendly staff and at a great price . Highly recommend this dealership for all your needs whether it be sales, service or the parts department!!! Highly recommend this dealership for all your needs whether it be sales, service or the parts department!!! More

The team reached out to me about a recall. They worked around my schedule, and tackled my first service at the same time. I walked out with a free car wash too! Very satisfied! around my schedule, and tackled my first service at the same time. I walked out with a free car wash too! Very satisfied! More

I am a loyal customer who has bought and brought my truck at this dealership. I have went out of my way to have every service done even when I truly only was there for an oil change and a tire rotation I w at this dealership. I have went out of my way to have every service done even when I truly only was there for an oil change and a tire rotation I would pay for the dealerships service suggestions well at least the ones for my truck at 34000 miles. Mostly just to hope they had the same ownership in my vehicle as I do, after all they did do all the work. A few weeks ago I had brought my truck in for a routine oil change and also my first recall issue. this had something to do with the brakes or an adjustment with my brake system no big deal since I haven't experienced any issues. So a few weeks have gone by and I started hearing my passenger front brake grinding very hard. I made an appointment and took my truck in they kept my vehicle overnight and when I called the next day it was very apparent that they have not even started the work and better than that they wanted to keep it for another day. I had to push back a little bit since I had taken a day off already and didn't want to waste another one. With sort of an attitude the service person that I was dealing with said (we will have it done today) And they charge me $557 for just brakes and pads I feel as if that was overpriced and somewhat ridiculous I called twice now to speak to the service manager and only have been able to leave him two messages to call me back with still no return call I really don't want this to mess up the my relationship with the dealership but I feel taken advantage of. More

All the employees where friendly and fast paced any question asked they made sure that I understood what was needed for my vehicle and made sure it was done correctly jim butler is a great business whe question asked they made sure that I understood what was needed for my vehicle and made sure it was done correctly jim butler is a great business when it comes to get getting your vehicle serviced! More

Great service! Provided a shuttle to grab some lunch, while I waited. Also allowed me space to work, while service was performed. So far so good with Jim Butler. Thanks! while I waited. Also allowed me space to work, while service was performed. So far so good with Jim Butler. Thanks! More