Jim Butler Chevrolet - Service Center

service was wonderful Kayla, was absolutely wonderful, treated us soooo good, we deal with her, the most, unless we deal with don personally , they never have kayla name on Kayla, was absolutely wonderful, treated us soooo good, we deal with her, the most, unless we deal with don personally , they never have kayla name on here More

Had a vehicle in 5 times over the years and never completed job in given estimate, average 45 minutes to an hour over.This time was ONLY 20 minutes over UNTIL the billing was screwed up which took a completed job in given estimate, average 45 minutes to an hour over.This time was ONLY 20 minutes over UNTIL the billing was screwed up which took aanother 15 minutes to resolve....my time is worth something too :( More

She was so nice She told me exactly what my truck was due for how long it would take Asked me if there was anything else she could do and it was done in the time she told me would be done And I appreciat due for how long it would take Asked me if there was anything else she could do and it was done in the time she told me would be done And I appreciate that More

Brake Assist Problem Mike Johnson communicated with me very well. I was disappointed that my recently purchased Chevy Equinox already (28,000 miles) had a "check engine l Mike Johnson communicated with me very well. I was disappointed that my recently purchased Chevy Equinox already (28,000 miles) had a "check engine light" problem. Shouldn't happen. I brought the car in on a Saturday, made an appointment for Monday at 11:15. Didn't get the car back until Tuesday at 4:30. Although, I was made aware that I could have had a rental free, BUT only if the repair was fully covered by warranty. But, every employee with whom I was in contact, were really helpful. More

A+ Service Mike did a great job of keeping me in the loop and making sure that my Camaro was back home as soon as possible. 10/10 would recommend Jim Butler Serv Mike did a great job of keeping me in the loop and making sure that my Camaro was back home as soon as possible. 10/10 would recommend Jim Butler Service More

warranty I had a warranty issue on my 2020 Silverado with just over 1000 miles. I had just gotten the truck back from the service department the day before. Th I had a warranty issue on my 2020 Silverado with just over 1000 miles. I had just gotten the truck back from the service department the day before. They put a bed cover on for me. I called Mike and he told me to bring it in and he would get it looked at immediately. He got right on it when I walked through the door and within just a few minutes determined it needed to stay and got me in a loaner vehicle. Mike called the next afternoon to go over exactly what the service center had done. More

Prompt, courteous and high quality service always Service rep was very helpful and thorough in explaining the repairs needed to my automobile. Service was timely, check out was easy and everyone was Service rep was very helpful and thorough in explaining the repairs needed to my automobile. Service was timely, check out was easy and everyone was extremely professional. More

Excellent Service I had a 7:30 a.m. appointment and was checked in right on time. The service I scheduled was discussed with me for clarity and performed quickly. I had a 7:30 a.m. appointment and was checked in right on time. The service I scheduled was discussed with me for clarity and performed quickly. More

I made an appointment so I wouldn't have to wait very long and I still had to wait 2 hours. My time is valuable too, so why make an appointment if it's still going to be a two-hour wait. long and I still had to wait 2 hours. My time is valuable too, so why make an appointment if it's still going to be a two-hour wait. More

Waited over 2 hours for a oil change. Then my truck was parked to close to other cars had to wait till others moved to leave. To be honest I will not return for any service issues. I will go to another de parked to close to other cars had to wait till others moved to leave. To be honest I will not return for any service issues. I will go to another dealer. More