Jim Butler Chevrolet - Service Center

Quick and friendly! Bought two new Silverado's at Jim Butler, very happy with the sales and service! Will probably continue to shop at Jim Butler in the future. Bought two new Silverado's at Jim Butler, very happy with the sales and service! Will probably continue to shop at Jim Butler in the future. More

My window was cracked when I picked up my truck. They basically told me it was my problem and offer no assistance with replacement. I have called and left messages , but unless they actually answer, they basically told me it was my problem and offer no assistance with replacement. I have called and left messages , but unless they actually answer, they will not call you back More

Quick and Friendly Each time I go there the Advisors are super friendly and explain things to where people can understand them! The waiting area they have is always clea Each time I go there the Advisors are super friendly and explain things to where people can understand them! The waiting area they have is always clean and I enjoy the free bottles of water and a doughnut while I wait for my vehicle. More

This was our second appointment to get a simple oil change. The first time they told me it was a four hour wait even though I had an appointment. I left and did not want to return. My husband decide change. The first time they told me it was a four hour wait even though I had an appointment. I left and did not want to return. My husband decided to go for me. He made an earlier appointment and still wAited approx 2 hours. It is not worth the free oil change. We are in the market for a new Suburban and will not go to Jim Butler. The wait for service is ridiculous even though my sales experience was excellent. It is simply inexcusable to have to wait so long when an appointment has been made. More

Mike Collins did a great job helping us get our new truck. We new exactly what we wanted and what we wanted to pay and Mike was able to get the deal done! Mike has continued to provide great service af truck. We new exactly what we wanted and what we wanted to pay and Mike was able to get the deal done! Mike has continued to provide great service after the sale. We accepted our truck at night and three weeks later noticed a small scratch on one of the tow hooks. Mike worked with the parts department to get another one ordered and the service department installed it at no charge. They're shuttle driver Marvin even took me to IHOP while I waited. The whole Jim Butler team has strived to make sure our experience was first class. You guys have exceeded every expectation and have truly earned this 5 star review (I'm a tough customer). We love our truck, thanks for a great car buying experience Mike! Vinnie & Jessica More

awesome WAS GREAT!DID A GREAT JOB WAS HAPPY WITH SERVICE I REALLY DONT HAVE TIME FOR THIS SURVEY SO LEAVE ME ALONE GOOD DAY BILL WAS GREAT!DID A GREAT JOB WAS HAPPY WITH SERVICE I REALLY DONT HAVE TIME FOR THIS SURVEY SO LEAVE ME ALONE GOOD DAY BILL More

Jim Butler earns my Business with Quality. I continue to buy vehicles and have my vehicles serviced at Jim Butler because the prove to me each transaction. Each interaction. That I am important I continue to buy vehicles and have my vehicles serviced at Jim Butler because the prove to me each transaction. Each interaction. That I am important and matter. In today’s world. That goes a long way. They always respect my time and do a quality job. More

It was a pleasant experience, had oil change and tires rotated. Also some recalls fixed. Doug was a great help. Very knowledgeable about the work that needed done. rotated. Also some recalls fixed. Doug was a great help. Very knowledgeable about the work that needed done. More

Absolutely don’t take your car here, worst experience ever.. i cant even begin to say how horrible i was treated along with my husband.. i would take my vehicles somewhere else next time. ever.. i cant even begin to say how horrible i was treated along with my husband.. i would take my vehicles somewhere else next time. More

Great and very fast staff and service We arrived at 7:30 AM. I minutes the staff had all of the paperwork filled out including the forms for the loaner. I didn't even get all the way throu We arrived at 7:30 AM. I minutes the staff had all of the paperwork filled out including the forms for the loaner. I didn't even get all the way through describing the problem to Mike Johnson and he knew exactly what it was ans what they would do to fix it. We were out in less than 20 minutes. We got home a few hours later and had a call from Mike telling us the car was fixed and waiting for us. Every time we've gone to Jim Butler, Mike has made the service a real easy experience, he"s a major asset to the dealership. More