Jim Butler Chevrolet - Service Center

Good Experience This has to be the best dealerships I've ever been to, the staff here is amazing and the service is great. Good customer service This has to be the best dealerships I've ever been to, the staff here is amazing and the service is great. Good customer service More

I'm always happy with Jim butlers service staff very polite unhealthful very satisfied. I highly recommend Jim Butler Chevrolet had to go in for a recall and a few other minor things they put me in a br polite unhealthful very satisfied. I highly recommend Jim Butler Chevrolet had to go in for a recall and a few other minor things they put me in a brand new Silverado I was very happy More

Wasting my time I made an appointment for oil change, nitro in tires being low and auto braking not working properly. Once arrived, told I’d have to make another appo I made an appointment for oil change, nitro in tires being low and auto braking not working properly. Once arrived, told I’d have to make another appointment for anything but oil change because they’d keep my car to check other items. Told the tires will lose air every 6 months so I need to get service from them because all systems need to be assessed and reset every 6 months. The service guy didn’t really listen, I left w/o problems solved, he made it plain I was wasting his time with my concerns. The girl that checked me out was awesome. And the service guy that worked on my car or checked me in was the first bad experience I had here or else this would not be the third car I bought from you all. I was really disappointed in his level of arrogance. My car is 6 months old and if I listen to him that means every six months I’m going to be having problems with this car. More

CRUZE Maintenance Great service although sat in waiting room for 3 hours before we were told that they would need to keep our car to enable them to assess if oil pan le Great service although sat in waiting room for 3 hours before we were told that they would need to keep our car to enable them to assess if oil pan leakage continued in order to confirm if under warranty. We were then offered a shuttle driver to take us home. We later received a call stating it was under warranty and they would need to order the oil pan so they would keep our CRUZE over the weekend...then on the next day (Friday) we received a call stating our car was ready which also included a Transmission Flush and new filters which we paid for at $400 plus. So we did pick-up our CRUZE on Saturday with the work completed. More

Scheduled Oil Change The service was great, I thought the 2 hour wait for an oil changed that was schedule seemed just a little long. I would understand that wait, if I j The service was great, I thought the 2 hour wait for an oil changed that was schedule seemed just a little long. I would understand that wait, if I just showed up, without an appointment, but with scheduled service there is an expectation that the work will begin roughly around the time of the appointment and if that happens does it really take 2 hours to do an oil change? More

2019 Canyon My visit was a smooth success. Kim went above and beyond what my experience could have been. I thank her for that.Marvin was a big help too. My visit was a smooth success. Kim went above and beyond what my experience could have been. I thank her for that.Marvin was a big help too. More

Fantastic and smooth. This visit went well. Always great to deal with Kim! (Give that girl a raise :) I used the shuttle service for the first time and was VERY PLEASE This visit went well. Always great to deal with Kim! (Give that girl a raise :) I used the shuttle service for the first time and was VERY PLEASED!! Marvin made it such a pleasant experience...such a gentleman! More

Welcoming and Professional from the time I got out of my car Excellent Customer Service from the time I pulled in to park my old car and everyone treated me equally... There was nothing but excellent consistenc Excellent Customer Service from the time I pulled in to park my old car and everyone treated me equally... There was nothing but excellent consistency with this dealership. I came in for a re call service issue and I know I’m Credit challenged but they didn’t just give me any old thing they really worked things out and I’m so excited about my Brand New Malibu...they even allowed me to not just test drive it on a Friday but I had it the hole week s which turned into me just keeping it. Zach the Salesperson was awesome, he went above and beyond and Chris explained everything and got me very close to where I wanted to be with my car notes and I’m happier with this car even more so than my Mercedes I had a year ago and the Chevy Trax that was a re call and I wanted to get out of throw car but it was a good car and kept me safe but really wasn’t my style but this Chevy Malibu is and I love the Sandy’s metallic it is sooo me...thanks for helping me step my game back up! I wish I could remember all the other names and especially the young black guy that was there when I pulled up he was so professional and when I left to drive it home I had a question and he showed me how to pair my car and of course once the deal was done a few days later Zach showed me everything about the car so that I could be at ease with the Apple Car play etc! I love this car! Go See Zach! More

Great selection Found a vehicle with 60,000 miles a 2013 and was able to keep payment low on a Beautiful Chevy suv. Just detailed and ready to be sold, I was lucky t Found a vehicle with 60,000 miles a 2013 and was able to keep payment low on a Beautiful Chevy suv. Just detailed and ready to be sold, I was lucky to be first to find it. More

Good and BAD I have had very good help from Jim Butler's. BUT my last experience was lacking. I should have been told that my tires needed to be replaced at the I have had very good help from Jim Butler's. BUT my last experience was lacking. I should have been told that my tires needed to be replaced at the time Jim Butler's team only rotated them. I was shocked because the reason my car was taking in was so that I knew about up coming problems. Why look at the car and then NOT tell the owner what is found. More