Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,276 Reviews

4,276 Reviews of Jim Butler Chevrolet - Service Center

Sort by
April 29, 2019

Excellent service and clean atmosphere. I was greeted with a smile in the service department which was refreshing since I've lived in California all my life. I appreciated that the service a More

by COLBYSINGS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 29, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

April 29, 2019

Oil change and tire rotation. Courteous, great donuts and completed on time. Kim was great to work with. Wi-fi and charging station to get work done while waiting. Salesman, Chris More

by deanklohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

April 28, 2019

Regular Maintenance I took my car in for an oil change and tire rotation. Everyone was nice and polite while my car was being worked on. Jim Butler’s service department i More

by computergirl9009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Anatra
Apr 29, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

April 26, 2019

Another good experience As always I was taken care of promptly and courteously. Kim Hausmann does a great job of taking care of me and i would bet other customers as well. More

by plmartin63050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Kim is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

April 25, 2019

Great service Very friendly, accommodating. Service advisor and rental associate were great! Always followed up. The rental associate is awesome, so friendly ! T More

by KREIGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rental associate that has bearded dragon, super!, Mike Johnson
Apr 25, 2019 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Mike and the ladies in rental were able to ensure that you had such a great experience with us. We're always here to help!

April 25, 2019

Service I brought my car in for an oil change and tire rotation. Greg did great setting me up. Kim is always friendly and made sure I had my keys. Service More

by Jim M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

April 25, 2019

Pleased 25 words or less this worst part of the hole service lol service was great waiting for go to update something because I still have the problem I went More

by shawnhowland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Apr 25, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind review! We understand your time is valuable and do apologize for the required length. DealerRater feels that the story of the experience is just as important as the score, and a star rating without a story doesn’t convey why the experience was exceptional or what issues were encountered. We hope your next visit with Jim Butler Chevrolet is just as positive as your last one- if not better! Safe travels.

April 25, 2019

Blew 2 tires got 4 new I was very pleased with my service manager he kept me updated and had my car ready the next day on a holiday weekend. Thumbs up! More

by sv0787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Apr 25, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

April 23, 2019

Pricing issue Price on service report was different than what I was charged. Told it was software that had not been updated yet. That's not my problem and should no More

by Llwgmac
Recommend Dealer
No
Employees Worked With
Bill Timmons
Apr 23, 2019 -

Jim Butler Chevrolet responded

Thank you for speaking with Theresa in our Customer Relations Department regarding this issue. We're glad we were able to refund you the $8.60 difference between the Multi-Point Vehicle Inspection (MPVI) incorrect price and the charged price. We have also corrected the pricing on the MPVI so this problem should not happen again. Please feel free to reach back out to Theresa if you have any additional problems.

April 22, 2019

Prompt, courteous and high quality service always The service department treats me like family and have a ready-to-work on your vehicle attitude. They treat me like family, and know exactly why I am More

by FLINT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Apr 23, 2019 -

Jim Butler Chevrolet responded

Wow! Thank you so much for your awesome review. We work very hard to make sure we provide exactly the service you described, to every customer, every time! We're so glad that shows through. We look forward to working with you again in the future, and, as always, thank you for being a part of the Jim Butler Family!

...
361
...