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4,276 Reviews of Jim Butler Chevrolet - Service Center
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April 22, 2019
Outstanding Customer Service A dealership that you can trust, great customer service friendly and they care about your problems. Always fixed right the first time and always gree A dealership that you can trust, great customer service friendly and they care about your problems. Always fixed right the first time and always greet you with a smile More
by rbaker638
Verified CustomerEmployees Worked With
Other Employees :
George Wahby, Mike Marshall, Mike Johnson, Robert Mason
April 22, 2019
Flawless Experience! I dropped off my 2019 HD in for an oil change and tire rotation and also asked about paintless dent repair. I got a stinky small dent on my hood alre I dropped off my 2019 HD in for an oil change and tire rotation and also asked about paintless dent repair. I got a stinky small dent on my hood already!!! I got lucky, their PDR was onsite and got everything take care of in one day!! Awesome!! More
by Rick.Lemar
Employees Worked With
Bill Timmons
April 18, 2019
great experience great folks. I appreciated that you all matched TireRack prices Kayla is great and easy to communicate with. I highly recommend Jim Butler Che great folks. I appreciated that you all matched TireRack prices Kayla is great and easy to communicate with. I highly recommend Jim Butler Chevolet!! great sellection and service!! More
by kellywaite
Employees Worked With
Kayla is awesome!!!, Mike Gray
April 18, 2019
First time service This was the first time getting my truck serviced and everything was exceptional from the customer service to the service work. The wait wasn’t very l This was the first time getting my truck serviced and everything was exceptional from the customer service to the service work. The wait wasn’t very long either. More
by rdlove21
Employees Worked With
Kayla Merrick
April 17, 2019
Terrible Service will not be back Scheduled an appointment for Wednesday for a warranty repair, they did not even look at my truck until 5 days later. Put me in a Rental (at my request Scheduled an appointment for Wednesday for a warranty repair, they did not even look at my truck until 5 days later. Put me in a Rental (at my request) then proceeded to charge me for the rental, a rental that I would not have needed if it didn't take almost a week to fix an issue that took them an hour once they finally looked at it. Didn't even complete the entire service, and when I reached out to management about all of this I never got a returned call. More
by jeremy49
Employees Worked With
Other
April 17, 2019
oil change 2 filters alignment and rotation great service. was completed within an hour. oil change, 2 filters replaced and tire alignment and rotation. I really appreciate that all was done w great service. was completed within an hour. oil change, 2 filters replaced and tire alignment and rotation. I really appreciate that all was done within an hour. More
by jpbish
Employees Worked With
Douglas Kircher
April 16, 2019
Oil Change, Tire Rotation, Multi-Point Inspection Recently took my 2014 Silverado to Jim Butler for the above service. I was told vehicle would be ready in 90 minutes, however, was actually ready to g Recently took my 2014 Silverado to Jim Butler for the above service. I was told vehicle would be ready in 90 minutes, however, was actually ready to go in 1 hour. More
by koziacki
Employees Worked With
Mike Johnson
April 16, 2019
great service and analysis of the issue Great customer service,it took an extra day to get the parts in so our service agent gave us a rental for the day. Little things like that go a long w Great customer service,it took an extra day to get the parts in so our service agent gave us a rental for the day. Little things like that go a long way in keeping customers. I do wish they spent more time explaining the repair and the cost. More
by jcj9662
Employees Worked With
Greg ?
April 16, 2019
Simple oil change Failed to put oil dipstick back correctly. Highly unsatisfied. I contacted the service manager (bill h.) and he did nothing to make it better for me o Failed to put oil dipstick back correctly. Highly unsatisfied. I contacted the service manager (bill h.) and he did nothing to make it better for me or find a proper solution. Never coming back. Terrible service. Terrible customer service. More
by danielbecher10
Employees Worked With
Advisor Bill Timmons, manager bill H, technician Paul something
April 16, 2019
I had a very positive service experience at Jim Butler Chevy My recent service appointment at Jim Butler went very well. The service advisor was very attentive and helpful. The service performed was done in th My recent service appointment at Jim Butler went very well. The service advisor was very attentive and helpful. The service performed was done in the estimated time. After the service was performed, the service advisor explained the performed service and answered my questions. The whole experience was pleasant. More
by kuehnlaw
Employees Worked With
