Jim Butler Chevrolet - Service Center

Loved the waiting environment I wouldn’t take my Silverado anywhere else but here. The waiting room is nice, with a tv, free donuts (all different kinds, bottled water, couches and I wouldn’t take my Silverado anywhere else but here. The waiting room is nice, with a tv, free donuts (all different kinds, bottled water, couches and chairs. The wait was a little longer than expected, but I didn’t mind. The staff is very friendly and i trust them with my truck. More

Dealing with your service department was a pleasure! Mallory was super fast and friendly when scheduling my appointment. Melissa was so nice when she greeted me as I brought my car in. Kayla listened pat Mallory was super fast and friendly when scheduling my appointment. Melissa was so nice when she greeted me as I brought my car in. Kayla listened patiently as I explained my issue. She explained exactly how they were going to fix it. She even gave me a call to give me an update on how my car was coming along. Amanda was flawless in getting me a rental and on the road quickly. She was so nice to deal with. The car was fixed extremely fast and is working perfectly. It’s because of employees like Mallory, Melissa, Kayla, and Amanda that you have customers coming back to Jim Butler. They worked great as a team and surpassed any expectation I ever had. Fantastic experience!!! More

third time to early to see if the problem is fixed. I hope that it is I am tired of the trips over to fix it. Mike is nice and says the right things but it seems to early to see if the problem is fixed. I hope that it is I am tired of the trips over to fix it. Mike is nice and says the right things but it seems like the person that is working on my truck may be taking short cuts. I hope that my truck is fixed this time and I will be happy to change my mind. More

Horrible Have had issues with my car since I got it. They never honored any warranty I was told I had not addressed my issues. I will never buy from or recomme Have had issues with my car since I got it. They never honored any warranty I was told I had not addressed my issues. I will never buy from or recommend Jim Butler for anything. Now my car is completely broke down and they want to charge me 9000 to try and fix it. Done found someone else that can help me and dont have to step foot in this place again. If you are a single female they talk to you like you are less than and stupid. More

Satsified customer Organized and well managed experience. Friendly and helpful assistance. Very satisfied with service. Made my appointment online, user friendly. Drop Organized and well managed experience. Friendly and helpful assistance. Very satisfied with service. Made my appointment online, user friendly. Drop my car off the night before. More

Service help Kim my service advisor was very very helpful answered all my questions what a great employee Returned all calls promptly knows her stuff tell K Kim my service advisor was very very helpful answered all my questions what a great employee Returned all calls promptly knows her stuff tell Kim thanks again. More

slow service the dealership is slow almost as they overbook appointments and when you arrive you usually wait 15 to 20 minutes before a service adviser talks to yo the dealership is slow almost as they overbook appointments and when you arrive you usually wait 15 to 20 minutes before a service adviser talks to you...then wait 2 hiurs for an oil change and tire rotation...great work but just slow as molasses More

Super!! Fast, efficient, and friendly Our 2017 Chevy Cruze developed a slow leak in a tire I stopped by Jim Butler without an appointment to see if they could fit us in for a repair. The s Our 2017 Chevy Cruze developed a slow leak in a tire I stopped by Jim Butler without an appointment to see if they could fit us in for a repair. The service department took us in immediately and were able to repair the tire for us within an hour. I was thinking I might have a $200 bill for a new tire, instead I got a $20 bill for a repaired tire! THANK YOU AGAIN, Jim Butler Chevrolet. you made my day. More

It was a good day at Jim butler Chevrolet It was a good experience at Jim butler Chevrolet they did everything I needed done and they are helping me keep my truck up to shap It was a good experience at Jim butler Chevrolet they did everything I needed done and they are helping me keep my truck up to shap More

Excellent service and friendly staff. Always helpful and explain service being performed on my vehicle and factory service that needs to be done. Always keeping my car and friendly staff. Always helpful and explain service being performed on my vehicle and factory service that needs to be done. Always keeping my car in excellent running condition. More