Jim Butler Chevrolet - Service Center

Good experience! Good experience, work was done in a timely manner. Everyone was pleasant The donuts were a nice touch and the coffee was very good. I Good experience, work was done in a timely manner. Everyone was pleasant The donuts were a nice touch and the coffee was very good. I More

It was ok. I made an appointment to get some trim fixed that was lifted on my brand new car. I got there and was sitting in the waiting room when someone came an I made an appointment to get some trim fixed that was lifted on my brand new car. I got there and was sitting in the waiting room when someone came and told me that they didn’t have the part so I would have to make another appointment. More

Great service I love how good they take good care of my car and how they want to make sure I'm happy! I like how they have great deals on cars I love how good they take good care of my car and how they want to make sure I'm happy! I like how they have great deals on cars More

Wiring Repair In 2015 Malibu This dealership-from the Pres. Mr. Sowers, to the Svc. Advisor, Kayla Merrick, believe in excellent customer service! They really care here! May God B This dealership-from the Pres. Mr. Sowers, to the Svc. Advisor, Kayla Merrick, believe in excellent customer service! They really care here! May God Bless! More

Bait and Switch I received a $49 coupon from Jim Butler Chevrolet for THE WORKS oil change. I set an appointment and when I presented the coupon I was told... we don' I received a $49 coupon from Jim Butler Chevrolet for THE WORKS oil change. I set an appointment and when I presented the coupon I was told... we don't honor that coupon and the charge will be $69. When I complained s told thats just the way it is. To me this is classic bait and switch. More

Excellent Service personal friendly,knowledgeable,and attentive in your visit to there service area. Waiting room very clean and plenty of coffee and bottled wa Service personal friendly,knowledgeable,and attentive in your visit to there service area. Waiting room very clean and plenty of coffee and bottled water wish is great. Hats off to service department. More

Extended warranty repair I took my car into Jim Butler Chevrolet for an extended warranty repair of some defective rear window defroster wiring. I rented a car and the repair I took my car into Jim Butler Chevrolet for an extended warranty repair of some defective rear window defroster wiring. I rented a car and the repair was diagnosed and completed for just the cost of the $200 deductible. Repair took more than 24 hours as they were backlogged with a busy service department. Rental Car and Repair were covered by $200 deductible. Rental car was a 2019 Malibu. Service Advisor gave me info on 2 maintenance items that I should address. Took care of 1 at time of this service also. More

Oil change The time is longer than I like to wait for a complete oil change but everything was addressed. Bill took good care of me and the issues I had was add The time is longer than I like to wait for a complete oil change but everything was addressed. Bill took good care of me and the issues I had was addressed. More

Battery draining and regular maintenance. Car needed regular maintenance and had a problem with battery draining. They kept me up to date with phone calls. Price is a little high, but so are Car needed regular maintenance and had a problem with battery draining. They kept me up to date with phone calls. Price is a little high, but so are most dealers More

Great team Great service Great service advisor So thankful for all you guys do Very understanding and always going the extra mile for the customer to make the Great service Great service advisor So thankful for all you guys do Very understanding and always going the extra mile for the customer to make the experience so good More