Jim Butler Chevrolet - Service Center

Task Accomplished The work was completed in a timely manner, less than 2 hours. An employee came to me regarding my tires, as I requested they look at a tire that was l The work was completed in a timely manner, less than 2 hours. An employee came to me regarding my tires, as I requested they look at a tire that was leaking, stating I needed new tires and she had an estimate in hand as well. I chose not to get tires at this time, went and got second opinions who also verified that new tires were needed. Even though Jim Butler would do a price matching, I purchased tires elsewhere. More

Were very thorough in assessing the issues with my Traverse. We appreciate how thorough the mechanic was when locating the issue. The following is just a suggestion....after spending over $2,000 on repairs that We appreciate how thorough the mechanic was when locating the issue. The following is just a suggestion....after spending over $2,000 on repairs that of course were not covered under the extended warranty it would be such a great customer service edge to have had my car washed and vacuumed. My son-in-law works in another market and whenever customers have work done before a customer picks up the vehicle they detail it...it is something that keeps customers coming back opposed to going to a repair shop even after warranty has expired. Thank you, Robin Chestnas More

Taking care of customers Scott Johnson and the service department took care of a small blemish in my new truck. It Looks perfect! All of the Jim Butler group go out of there w Scott Johnson and the service department took care of a small blemish in my new truck. It Looks perfect! All of the Jim Butler group go out of there way to take care of there customers better then any car dealer I have ever dealt with. More

Transmission 2016 Bill Timmons provided us excellent service and experience. Bill kept us informed of the status of the truck and the new transmission. He was a very p Bill Timmons provided us excellent service and experience. Bill kept us informed of the status of the truck and the new transmission. He was a very positive influence because I have not been very satisfied with some of my previous experiences at Jim Buter. More

New Truck Purchase and Running Board Installation Chris did a great job of taking care of me from the initial purchase of the new vehicle to helping with my accessory installation a month after purcha Chris did a great job of taking care of me from the initial purchase of the new vehicle to helping with my accessory installation a month after purchasing the vehicle. He's Great! More

Great service I love how good they take good care of my car and how they want to make sure I'm happy! I like how they have great deals on cars I love how good they take good care of my car and how they want to make sure I'm happy! I like how they have great deals on cars More

It was ok. I made an appointment to get some trim fixed that was lifted on my brand new car. I got there and was sitting in the waiting room when someone came an I made an appointment to get some trim fixed that was lifted on my brand new car. I got there and was sitting in the waiting room when someone came and told me that they didn’t have the part so I would have to make another appointment. More

Good experience! Good experience, work was done in a timely manner. Everyone was pleasant The donuts were a nice touch and the coffee was very good. I Good experience, work was done in a timely manner. Everyone was pleasant The donuts were a nice touch and the coffee was very good. I More

A no hassle repair done right Service advisor, Kim, excellent. Time to complete job (water pump), very good. Tech was obviously good and careful. The car was clean inside, outsi Service advisor, Kim, excellent. Time to complete job (water pump), very good. Tech was obviously good and careful. The car was clean inside, outside and under the hood. More

Wiring Repair In 2015 Malibu This dealership-from the Pres. Mr. Sowers, to the Svc. Advisor, Kayla Merrick, believe in excellent customer service! They really care here! May God B This dealership-from the Pres. Mr. Sowers, to the Svc. Advisor, Kayla Merrick, believe in excellent customer service! They really care here! May God Bless! More