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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,254 Reviews

4,254 Reviews of Jim Butler Chevrolet - Service Center

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February 26, 2019

Window Repair Everyone was very accommodating and provided very good service. Everyone was great and really helped seeing it was a brand new vehicle and a windshiel More

by mikeschepers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Feb 26, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words and your repeat business! We're so glad that we were able to help you out with your windshield! We're always here to help. See you next time!

February 25, 2019

fast and friendly Service was fast, easy and friendly. A few years ago I brought my car in to fix a recall and did not have the most pleasant experience. This time, h More

by s.mcdonald49350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Feb 25, 2019 -

Jim Butler Chevrolet responded

Thank you so much for giving us the opportunity to show you the improvements that we have made! We are so glad you enjoyed this experience and we look forward to continuing to raise the bar! Safe travels & see you next time!

February 25, 2019

Professional I’m okay with rating with stars but I don’t like mandatory essays. I hope I get a coupon or something for taking up my time. And Bill was great More

by JOE_W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Feb 25, 2019 -

Jim Butler Chevrolet responded

Thank you for your review! We understand your time is valuable and do apologize for the required length. DealerRater feels that the story of the experience is just as important as the score, and a star rating without a story doesn’t convey why the experience was exceptional or what issues were encountered. We hope your next visit with Jim Butler Chevrolet is just as positive as your last one! Safe travels.

February 25, 2019

Top Notch as Always Thanks again for all you do. No matter the circumstances you guys always do your best to take care of me and my family! Great Job! More

by dskaggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Feb 25, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words and repeat business! We're always here to help! See you next time!

February 25, 2019

ROUTINE IOL CHANGE THE SERVICE WAS GIVEN AS EXPECTED. ROUTINE SCHEDULED OIL CHANGE SO THERE WERE NO SURPRISES. DOUG K. IS REALLY EASY TO WORK WITH AND ALWAYS ANSWERS MY More

by ousleys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUG KIRCHER
Feb 26, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

February 23, 2019

It was very fast, efficient, and friendly I opted to stay and wait for my car tho be serviced. The staff here are the friendlies and most efficient of any! They were very knowledgeable. I will More

by 4CURRYINAHURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Feb 25, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

February 23, 2019

Much Better Service! The service center has definitely stepped up their game since my last visit 2 years ago! Kim was up front with me about the time frame, and when I ask More

by meggers2kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Jim Butler Chevrolet responded

Thank you for giving us the opportunity to show you how we have improved! We're so glad to hear that Kim took great care of you! We completely agree- she is truly a gem to have on our team. We are happy to help you with your detail whenever you're ready and the weather cooperates!

February 22, 2019

Everything was done in a timely manner Customer service was excellent very clean and professional . I was asked multiple times if I was ok and was there anything else needed. They went over More

by COACHPERKINS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

February 22, 2019

oil change/tire rotation I just got my free oil change and had my tires rotated. I would recommend the service center, just because it is just a automotive repair center. More

by budmanscreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

February 22, 2019

Oil change I was told 90 minutes and even though it was a busy Saturday morning, they got me in and out within 60 minutes. Very kind and courteous technicians. More

by basler6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Andrews, Mike Johnson
Feb 22, 2019 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad you purchased from us too! We look forward to seeing you again next time!

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