Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,255 Reviews

4,255 Reviews of Jim Butler Chevrolet - Service Center

Sort by
February 22, 2019

Oil change I was told 90 minutes and even though it was a busy Saturday morning, they got me in and out within 60 minutes. Very kind and courteous technicians. More

by basler6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Andrews, Mike Johnson
Feb 22, 2019 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're glad you purchased from us too! We look forward to seeing you again next time!

February 22, 2019

Amazing Kim Hausmann The Parts and service departments were fast and friendly. My new Colorado is taller than my old one. the result was some damage to my floor mats. So More

by namvetfleig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Kim is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

February 22, 2019

service Service department employees are very friendly and do no pressure you into getting services done that are not needed, but always advice you as to what More

by CECE1554.SV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Feb 22, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

February 22, 2019

Oil change appt I had an 1130 appt and got there at 11;15 and they didn’t get me finished until 130, that is pretty long and that’s my only complaint More

by wendi_6453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Feb 22, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Wendi. We're sorry to hear that your oil change took longer than normal. We are always working to improve wait times for our customers, and we hope that shows in the future. See you next time & safe travels!

February 21, 2019

visits and Service Its always a great experience when I come to Jim Butler to purchase a vehicle or for service. Employess are always caring and nice and they always tak More

by Reekie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Feb 21, 2019 -

Jim Butler Chevrolet responded

We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

February 21, 2019

Service guys did everything to make sure my car was tip top. The service guys were great, knowledgeable and helped and helped out greatly with all my car need or troubles at the time of my service. More

by thomas.stockmann.87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Feb 21, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

February 21, 2019

Oil change Super fast, was there for only an hour. First oil change with my Malibu that I purchased in November I believe. Fastest oil change I’ve had yet. Thank More

by pagemcbroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Feb 21, 2019 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! See you next time!

February 21, 2019

Oil change and new buckle part. They went above and beyond my expectations to meet my needs and was very polite and respectful to my deafness. They offered to personally text me when More

by shestheblade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Feb 21, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We're so glad our service team made sure to do everything they could to make the process as easy as possible! We're always here to help & we look forward to working with you again!

February 21, 2019

Excellent I loved the services department and others too. I would let everyone know about the great service. I’m going to come back soon for a truck More

by digginggirl60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Forbus,Patrick Piper
Feb 21, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

February 21, 2019

Great service! I called and they got me in for a maintenance appointment the same day. I have a very irradict schedule so this worked for me. I was assigned a person More

by yayalove51577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray
Feb 21, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

...
370
...