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4,256 Reviews of Jim Butler Chevrolet - Service Center
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January 30, 2019
Great service check! Had to take my car in for its second routine appt. everyone there was great from the time I took it in, waited for it, and finished up. Had to take my car in for its second routine appt. everyone there was great from the time I took it in, waited for it, and finished up. More
by AMYP02
Verified CustomerEmployees Worked With
Don’t remember their names but they were all great!
January 30, 2019
Truck work done Told them that i was having issues with my trailer break system and they recommend i drop it off for a day or two so someone can take a look at it. Wo Told them that i was having issues with my trailer break system and they recommend i drop it off for a day or two so someone can take a look at it. Worked out well since i was going out of town for a couple of days. They fixed the system in the time frame they said they would which made me very happy. More
by bijan.tahghighi
Employees Worked With
Bill timmons
January 30, 2019
Recall and general check Your team worked hard to get my car back quickly. It was for a recall on wiper issue. I also asked them to check over my car since my extended warra Your team worked hard to get my car back quickly. It was for a recall on wiper issue. I also asked them to check over my car since my extended warranty is expiring on 2/23/19. They indicated they did that and found nothing. While driving home my tire pressure light came on indicating 2 tires, one in front and one in rear, were low on air pressure. I had to wait till the next morning to air in my tires. Now my car is hesitating while I accelerate. I am in the process of bring it back for service. I realize that sometimes things like this occur, but it is very frustrating to have the car towed. Now I will have to get someone to take me to get the car once it is ready from your service department. More
by malthage
Employees Worked With
Mike Johnson
January 30, 2019
Oil change number 2 Everyone I dealt with was polite and professional the oil change lamp very fast I I only have time for one cup of coffee. Thank you Everyone I dealt with was polite and professional the oil change lamp very fast I I only have time for one cup of coffee. Thank you More
by anthonyschmaltz
Employees Worked With
Gregg gibbons
January 30, 2019
Oil change They did the check points and found I possibly need a water pump. I had it replaced by you last time. I thought when you replace a part it’s under war They did the check points and found I possibly need a water pump. I had it replaced by you last time. I thought when you replace a part it’s under warranty no matter how long you had it installed . Now you say I have to pay. I dont think that’s right. When other places honor there warranty. More
by mezinis3
January 29, 2019
A waste of time I drive almost a whole hour down there to get my first change on my car and none of my tires meet the requirements of 35 I drive almost a whole hour down there to get my first change on my car and none of my tires meet the requirements of 35 More
by toshasp94
Employees Worked With
Kayla
January 29, 2019
Great Customer Service I was having a problem with my car. They immediately got me in. Mike Johnson kept me informed daily. And my car came back CLEAN! I was having a problem with my car. They immediately got me in. Mike Johnson kept me informed daily. And my car came back CLEAN! More
by gkmsix
Employees Worked With
Mike Johnson
January 28, 2019
Onstar Report Onstar reported that there was a problem with either the motor or transmission on my 2019 Tahoe. I am not an associate with any dealership in the m Onstar reported that there was a problem with either the motor or transmission on my 2019 Tahoe. I am not an associate with any dealership in the metro area. More
by john46c
Employees Worked With
David Wucher
January 28, 2019
Mechanical Issues Resolved I took my car in because it was driving funny and the check engine light was on. Everyone was extremely nice and knowledgeable. My car had a bunch o I took my car in because it was driving funny and the check engine light was on. Everyone was extremely nice and knowledgeable. My car had a bunch of things going on and Jim Butler in Fenton had it done and back to me in 24 hours. I was extremely happy to find out I had a GM warranty still in force for 7 more days too that covered almost the entire bill. I'm very happy and will certainly use them again. More
by amandajbradford
Employees Worked With
January 28, 2019
Great service and help with warranty Bill Timmons helped me out tremendously with getting my oil pump and motor repaired under my drivetrain warranty and getting me into a rental as quick Bill Timmons helped me out tremendously with getting my oil pump and motor repaired under my drivetrain warranty and getting me into a rental as quick as possible. He informed me of everything I needed to get it covered and kept me informed on exactly what was happening with my vehicle and was there to answer all/any questions. Would recommend this team for your service needs anytime. More
by JOSHHICKS31
Employees Worked With
Bill Timmons
