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4,258 Reviews of Jim Butler Chevrolet - Service Center
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January 22, 2019
Slow, Slow Slow! Every time I have gone there for anything. I was told to drop my car off at 8:15 am on a Wednesday and told that I must be there at that time so my service representative could meet with me. I I was told to drop my car off at 8:15 am on a Wednesday and told that I must be there at that time so my service representative could meet with me. I had a check engine light on, and wanted my oil changed and tires rotated. In short they did not even look at my car until Friday. I had a rental, but a snow storm was moving in. I didn't get my car back until the following Tuesday. Overall, many people milling around doing not much, all very friendly. The mechanical work is good, if they can get to it. The show room was full of cubicles, only two cars in it in January. I don't know what the deal is, but the overhead must be very high. I will not be bringing the vehicle back, nor will I purchase a vehicle from this dealer. It seems your running some kind of rental car scam. More
by david.mckenzie
Verified CustomerEmployees Worked With
Dont know and don't care, Mike Johnson
January 22, 2019
Service Doug the service writer is always kind and makes things as easy as possible. While, making sure I know what's best for my car. So I can make sure that Doug the service writer is always kind and makes things as easy as possible. While, making sure I know what's best for my car. So I can make sure that my car is well cared for. More
by Nonnasgrl
January 21, 2019
oil change i have been to other chevrolet dealers for oil change etc.. when the job was completed my car was washed and vacuumed wasnt done here , not happy with i have been to other chevrolet dealers for oil change etc.. when the job was completed my car was washed and vacuumed wasnt done here , not happy with that , disappointed. More
by lhorton262
January 21, 2019
Oil change Was done in about 45 mins and was in and out. Was able to talk to a salesman while I waited and talked about a purchuse I am looking to make in the f Was done in about 45 mins and was in and out. Was able to talk to a salesman while I waited and talked about a purchuse I am looking to make in the future. More
by mizzoutigers47
January 21, 2019
Service man very fry and helpful. Service advisor kept me in the loop on what the status of vehicle was. Called daily with updates. Seemed very knowledgeable with what was the issu Service advisor kept me in the loop on what the status of vehicle was. Called daily with updates. Seemed very knowledgeable with what was the issue and the steps necessary to fix problem. Had issues with last oil change and tire rotation so wasn’t sure I wanted to come back. Came back for warranty stuff. Still up in arms over if I will come back for that work More
by SLDDIERKES
Employees Worked With
Mike Johnson
January 21, 2019
My car They had my car for 3 days in service. My car was in there for my rings and pistons. I had to do those 1000 miles test to find out what happen. Then They had my car for 3 days in service. My car was in there for my rings and pistons. I had to do those 1000 miles test to find out what happen. Then GM decided to fix it but I had to pay for the rental car. Then they wanted to charge me more than what they said for my rental car. More
by bagleyA
Employees Worked With
Alex Cox, Mike Johnson
January 21, 2019
Recall Everyone was very friendly. My experience at this dealership was top notch and I recommend everyone take a trip to Jim butler chevrolet I recently los Everyone was very friendly. My experience at this dealership was top notch and I recommend everyone take a trip to Jim butler chevrolet I recently lost my spouse of 11 years and they were very understanding More
by tamfinn
January 21, 2019
Oil Change I had an appointment for an oil change & I was taken on time and it took a little over an hour, which I expected. Everything went well. Easy peasy! I had an appointment for an oil change & I was taken on time and it took a little over an hour, which I expected. Everything went well. Easy peasy! More
by Mowro
Employees Worked With
Doug Kircher
January 21, 2019
Awesome service. Thanks for helping me with my vehicle. You guys did a great job and I was really satisfied. Definitely will be back again. Thank you. Thanks for helping me with my vehicle. You guys did a great job and I was really satisfied. Definitely will be back again. Thank you. More
by tiffanybau27
Employees Worked With
January 21, 2019
Excellent service It is nice that a service advisor has been assigned to customers as they get to know that customer. I have had Kim as my advisor and really enjoy work It is nice that a service advisor has been assigned to customers as they get to know that customer. I have had Kim as my advisor and really enjoy working with her when I come in for service. She is very knowledgeable about the Chevrolet products, More
by dianelinck
Employees Worked With
