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4,258 Reviews of Jim Butler Chevrolet - Service Center
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January 08, 2019
Fast, Friendly, 100% Customer Satisfaction I had my first service since our purchase of a new Chevy express van. From my initial contact with Cassandra assisting with scheduling to the Bill han I had my first service since our purchase of a new Chevy express van. From my initial contact with Cassandra assisting with scheduling to the Bill handling communication during service. Everything was smooth, fast and very efficient. Excellent customer service! 100% customer satisfaction! More
by STLKVR
Verified CustomerEmployees Worked With
Cassandra LaRose, Bill in Service
January 08, 2019
Great Customer Service! Once I made it to the Service Department everything was smooth sailing. Dropped off truck received loaner and was on my way! Great........ Service wa Once I made it to the Service Department everything was smooth sailing. Dropped off truck received loaner and was on my way! Great........ Service was excellent. More
by lharbour6483
Employees Worked With
Scott Johnson
January 08, 2019
GREAT CUSTOMER SERVICE I had a great service appointment and was able to even get my car back earlier then expected followed by great customer service and quality! I had a great service appointment and was able to even get my car back earlier then expected followed by great customer service and quality! More
by schulzjessica9214
Employees Worked With
Bill Timmons
January 08, 2019
to be sitting at the dealer The service was great. But 2.5 hrs is way too long to be sitting for a oil change. I think forty minutes would be about right that how long my old pla The service was great. But 2.5 hrs is way too long to be sitting for a oil change. I think forty minutes would be about right that how long my old place took. More
by garyarndt1
Employees Worked With
Mike Gray, Mike Johnson
January 07, 2019
very satisfied i came for an oil change and everything was great. customer service was amazing and the wait time was very fast. the waiting room was very nice to sit i came for an oil change and everything was great. customer service was amazing and the wait time was very fast. the waiting room was very nice to sit in for a period of time. More
by JESSICAHAWKINS43
Employees Worked With
January 07, 2019
Nice way to start 2019 The service dept help my daughter and me threw the entire car repair. From locating a towing service, discussing all possible defects to warranty ove The service dept help my daughter and me threw the entire car repair. From locating a towing service, discussing all possible defects to warranty overages, to a rental car then to a final quick car return over the holidays. They really made a bummer situation a lot easier and helped understand how it all works. Thank you Jim Butler ! More
by BC
Employees Worked With
January 07, 2019
Friendly service I had my first service on my new Chevy Equinox and from start to finish it was a great experience. Thank you Doug and crew. I had my first service on my new Chevy Equinox and from start to finish it was a great experience. Thank you Doug and crew. More
by sandyg1359
Employees Worked With
Doug Kircher, Robert Mason
January 04, 2019
Service Took my duramax in for its first service. There was a recall. They gave me a loaner so I could run my errands and not be stuck at the dealership for s Took my duramax in for its first service. There was a recall. They gave me a loaner so I could run my errands and not be stuck at the dealership for several hours. I have no complaints about jim butler Chevrolet and this is the second truck I've purchased from them. More
by brad86
Employees Worked With
January 03, 2019
Worst service ever!!!!!!!!!!! Service never done. No phone call just an email and letter saying thanks for cjoosing them. I have never been treated like this by a company. Its wron Service never done. No phone call just an email and letter saying thanks for cjoosing them. I have never been treated like this by a company. Its wrong and somethimg needs to be done. More
by brsummers1976
Employees Worked With
Bill can iwarrden, Scott Johnson
January 03, 2019
alignment Had a problem with the alignment I had them do a week early. Took it back and they fixed the alignment. No charge. Great service people. Had a problem with the alignment I had them do a week early. Took it back and they fixed the alignment. No charge. Great service people. More
by MRRICK311
Employees Worked With
Mike Johnson
