4,314 Reviews of Jim Butler Chevrolet - Service Center
Great service check! Had to take my car in for its second routine appt. everyone there was great from the time I took it in, waited for it, and finished up. Had to take my car in for its second routine appt. everyone there was great from the time I took it in, waited for it, and finished up. More
Oil change Just a routine oil change and tire rotation. Everything went well and they were very timely. Kim knows her stuff! I will continue to go to Jim Butle Just a routine oil change and tire rotation. Everything went well and they were very timely. Kim knows her stuff! I will continue to go to Jim Butler for my all my New car needs and service needs! More
Oil change They did the check points and found I possibly need a water pump. I had it replaced by you last time. I thought when you replace a part it’s under war They did the check points and found I possibly need a water pump. I had it replaced by you last time. I thought when you replace a part it’s under warranty no matter how long you had it installed . Now you say I have to pay. I dont think that’s right. When other places honor there warranty. More
Great Customer Service I was having a problem with my car. They immediately got me in. Mike Johnson kept me informed daily. And my car came back CLEAN! I was having a problem with my car. They immediately got me in. Mike Johnson kept me informed daily. And my car came back CLEAN! More
A waste of time I drive almost a whole hour down there to get my first change on my car and none of my tires meet the requirements of 35 I drive almost a whole hour down there to get my first change on my car and none of my tires meet the requirements of 35 More
Great service and help with warranty Bill Timmons helped me out tremendously with getting my oil pump and motor repaired under my drivetrain warranty and getting me into a rental as quick Bill Timmons helped me out tremendously with getting my oil pump and motor repaired under my drivetrain warranty and getting me into a rental as quick as possible. He informed me of everything I needed to get it covered and kept me informed on exactly what was happening with my vehicle and was there to answer all/any questions. Would recommend this team for your service needs anytime. More
Onstar Report Onstar reported that there was a problem with either the motor or transmission on my 2019 Tahoe. I am not an associate with any dealership in the m Onstar reported that there was a problem with either the motor or transmission on my 2019 Tahoe. I am not an associate with any dealership in the metro area. More
Mechanical Issues Resolved I took my car in because it was driving funny and the check engine light was on. Everyone was extremely nice and knowledgeable. My car had a bunch o I took my car in because it was driving funny and the check engine light was on. Everyone was extremely nice and knowledgeable. My car had a bunch of things going on and Jim Butler in Fenton had it done and back to me in 24 hours. I was extremely happy to find out I had a GM warranty still in force for 7 more days too that covered almost the entire bill. I'm very happy and will certainly use them again. More
Awesome service experience, treated with kindness & respect. Bill and Kim are awesome and should know that. Treated us like Family and that says a lot. Best Dealership I have ever been to. Thanks Jim Butler Dea Bill and Kim are awesome and should know that. Treated us like Family and that says a lot. Best Dealership I have ever been to. Thanks Jim Butler Dealership employees. More
Awesome Job They were extremely knowledgeable. They were able to help get me back on the road quick. They were able to get it done in the time quoted. They were extremely knowledgeable. They were able to help get me back on the road quick. They were able to get it done in the time quoted. More